CVS

I was in line today, and the man at the desk, I believe named Cal is amazing. It was actually a treat to come in. He talked to everyone like he knew them including the kids. Asking what they got for Xmas, etc. and moving the line fast. He helped me with a coupon I didn’t know I could use. Very happy with CVS.

It is not too bad here. I go when it's not as crowded. It's mostly crowded in the afternoons and there's not many people to help but it is a good place to shop, In my opinion in the way I like to shop.

I walked in to see if they can help me with a transaction. There are no Capital one banks around here, but CVS offers to do deposits and they helped me in seconds. Very kind and friendly.

The pharmacy staff are all nice. Especially the pharmacist.

Quick, efficient amd friendly. I am in Melrose from Texas because my father was hospitalized. Was running low on an important medication-they called my Pharmacist hot all info and medication was ready within 24 hours!!

This pharmacy is the absolute best, Janice the technician is super nice and does an amazing job!!!

Good value, easy to find products.

Walgreens is inferior, clean good options

It’s your website actually. I am looking for a place to get a ppd a skin test for TB, and it says Melrose is one of them places but an employee said I you don’t and I guess you have a mini clinic, I am really disappointed.Improved

The pharmacy hours or lack of are terrible.

CVS is terrible in general, the pharmacy is more interested in vaccinations than actual prescriptions because that is where the money is now. This location has inadequate staff in the pharmacy (like everywhere) such that an Rx sent on a Thursday doesn’t even get looked at until Monday because I called. Then doesn’t get filled anyways until I show up the next day when it takes another hour (maybe more? I’m currently still waiting). They need more staff so they can actually fill prescriptions which is what a pharmacy does. This is all coming from a pharmacist who left retail for all these reasons.

I walked into the store yesterday and no one was in the isle to help. I walked down an isle that said as seen on TV but it was filled with candy on both sides. Walked up and down isles with a confused look on my face, seen by the people at the front register but ignored. Plus second isle in the store is blocked off for no reason. Some of the shelves were not restocked and very messy. Labels on isles are incorrect. Employees not friendly in this particular CVS. Go across the street to Walgreens where you are greeted when you walk in. You can find several people in the isles who will help you and the prices are cheaper than CVS.

The name of the employee is Tom (Chinese guy)!!
Worst employee I've ever met!!!
Very uneducated!!!
I bought 2 Nivea lip balm 2 for $5 and received $5 in extrabucks, but the extrabucks didn't print...he said he didn't have extrabucks...I asked to speak to the manager and he said he didn't have it and he was in charge. ..I asked if there was a flyer and he said no...I tried to open it on my cell phone and showed it to him, but he said he wouldn't print it...I asked his name and he said it was Tom...I asked for the manager's name and he said it was written on the door...I was in shock with the service!!!
There was a customer at the checkout and he went to the clerk and told him he couldn't treat customers like that...he just turned his back and left.
I am disappointed with the service!!!