Tops Friendly Markets

Really well laid out. Lots of sale items. Clean with a good selection in every area.

Marcus L. was phenomenal with his customer support at checkout.

Pleasant easy stop.

Bought a Chicken Ceasars wrap at the carry out Cafe. When I went to eat it it was chicken and lettuce no Ceasars or cheese. Called the store and M ick was very polite , apologized and offered a new one. Whi h was great. He did a great job to satisfy this customer. Thank You

My local supermarket. Good selection. I’ll sometimes shop at other supermarkets or Target or Walmart if I’m driving around, but this location is my go-to when I’m shooting out from home and looking to get groceries together for the week. The remodel in 2020 classed the place up considerably (I still miss Orchard Fresh, though). The store always looks clean. Not sure why other reviewers have such a hard time with the self-checkout. I never have a cashier cash me out anymore. Self-checkout is fast, I can bag things the way I want, and I’ve never had an issue paying with either cash or card. It’s very easy to do.

I'm really satisfied, fresh rosticery chicken and great vegetables and fruit, only the Deli dept. Where they cut hem and chesses , they need more help in there

I love our local tops, everything is stocked and I love the seasonal section.

I am in Tops several times a week. Associates are friendly and helpful, store is clean, front desk/ customer service always pleasant. Lois, Asst. Manager, very accommodating. Even though she is busy, she is extremely kind, & takes time to assist customers.

Love this tops. However, their carry out department seemed confused, uninformed, when I ordered 7 fish fry’s . The lent special advertised everywhere. Order 6 fish fry’s get 7th free now thru the end of lent. There are several choices I’m not gonna reprint the ad here. Really frustrating when you place an order, literally reading from the ad, and the associate says: well uhhh I’m not sure….. well, just order it please, all the same sides, thank you. (Was not a special order at all)
How are you not sure? There’s even pictures on the website and windows!!! 🤦🏻‍♀🤦🏻‍♀🤦🏻‍♀. Kinda concerned what my order is going to look like.
Update:
Carry out cafe manager called me back to confirm the order. Fingers crossed 😁

Wow what a difference between this tops and the tops in east Aurora. I live 5 minutes from the east Aurora store but will drive out of my way to go to this one. The place is actually stocked and the workers actually work! My cashier riker and his helper Marcus I believe it was on lane 3 were wonderful, worked fast and efficient with excellent customer service. The manager at east Aurora should take tips from the orchard park manager.

I stopped at this Tops in Orchard Park on my way home from an appointment. There's is ample parking and I parked in a handicapped spot. Plenty of those available also. There are handicapped accessible restrooms also. The store us very clean and organized. The employees are friendly and eager to assist you. There very many checkouts open to accommodate the shoppers. I was finished it a few minutes.

I was visiting from out of town. I was able to get my needs. The store was clean and the employees were friendly.

The bakery at Orchard Park Tops is AMAZING. My son wants a blue rocket cake for his birthday so I called and spoke with Shannon in the bakery. She was not only willing to decorate this custom design for me, but excited to do so! She is also making a custom cupcake cake for us in the shape of a rocket. They made a custom cupcake cake for me 2 years ago in the shape of a cow that was adorable. And they are so affordable! Highly recommend OP Tops bakery and truly appreciate Shannon's professionalism and politeness.

Great Tops location, especially the Bakery. Beautiful decorating!

Do not go to the 1000 portage road branch. You will end up being an insulted person by black skinny girl at the scan and go counter. You will probably be surprised what was wrong but by that time you will see security around you and hear complain against you that you wanted to harrass her. You may want to talk to her manager who at night is a fat white middle aged Lady. She would come and tell you "pay for your stuff and go. " So you as a customer will get no respect whatsoever. Even worse, they will make you feel like you are criminal. Tops Niagara falls Blvd is much more better place. So I am giving 5 star to them and negative star to 1000 portage road branch.

Great prices, good service and nice amount of reduced stuff. Just bought two whole hams reduced to .74 per pound. Yahoo!!

They always are very stocked on items not carried in other stores...except when its sale items. Alot of times all sale stuff is gone quick. Must not stock enough of the sale products .

Great store who's employees were glad to help in giving directions of where things were located and had a abundance of choices to choose for your shopping experience !!!

Tops is a great place. Wonderful organic dept too. Always getting in different things to try. Service is always stellar.

Great store, fair pricing, all depts first rate, not sure if bankruptsy is true , be sad to see them go,

I love this top is a very friendly environment is the one stop all it has the bank and also it has the pharmacy I'm in a lot of pain after an accident and they're not judgemental when I pick up my pain prescription wheelchair accessible

A smaller tops so easier for us being disabled. Not as clean and bright as regular larger tops! Kartboy, Jeff is out of this world!