Big Lots

This is my go-to Big Lots it's right up the road from my house very convenient the customer service is always Pleasant if I can't find anything they will look and see if they can order it for me it's great for household it even have a little grocery area and a little clothing area and shoes as well Pat needs as well

Mar, Brittany , summer, Dylan and Brittany are amazing workers. Love them.

My first paying job as a teenager was working at a 7-Eleven on Hwy 434 in Longwood, Florida. At that time in my life I had very little interest in much more than having a day job as a front and making my $4.25 per hour when minimum wage was still $3.35 per hour. Serving the customers that came in the door was almost a nuisance in my mind. Thankfully that didn’t end up as my career path. I starter working as a professional automobile technician at the Suzuki, Isuzu and Honda dealership in Sanford, Florida. Some things changed in my life and I moved to North Carolina. I worked at a very large Honda car dealership in Raleigh and thankfully they taught me what customer service actually was. It’s what builds relationships and keeps clients coming back for your services time and time again. It’s what keeps the doors open and pays your paycheck. It kept me employed and I bought my first brand new home when I was only 22 years old. By 30 years old I was the shop foreman and actually responsible for the customer service practices of 23 men and one young lady that were automotive technicians. By 38 years old I opened my own auto repair shop specializing in, but not limited to, Honda, Acura, Toyota and Lexus vehicles. Customer service fed my family and allowed me to buy a larger brand new primary residence on a 75 acre pond, a townhouse in Emerald Isle, North Carolina and acreage in the Blue Ridge Mountains. It’s actually very simple, customer service that is. Consider the fact that you are representing the company or brand that you work for at all times you are in uniform. If you do that, the money will come. It also feels good to help people believe it or not. Recently, I was on a two week visit back to the Central Florida area. On the very morning that I was leaving town my BMW 550i decided to indicate the left rear tire pressure was low. I also had to pick up my adult daughter on the other side of Winter Garden where she was visiting my ex in-laws. I needed to purchase 2 more pairs of memory foam Dearfoams slippers as last minute gifts. Procrastination 101, I know. I was at the Big Lots on Dillard Street just as they opened. The very first employee I saw was Zoey. I told her it may be a crazy question, but I asked if she knew where I could get air for my tires. I wasn’t really trying to ruin a $300 Michelin. She asked “do you mean a compressor?” then went ahead and directed me to a nearby WaWa that had air and it was free. They didn’t even have WaWas when I still lived in Florida. Zoey could have dismissed my question, but she gave me great customer service at that very moment. I’d bet she provides the same service quite often. She had no idea I was running late to pick up my daughter and had a 600 mile drive ahead with my elderly mother. My car was packed to the maximum capacity. I had my mom’s dog and pen set up. My daughter was in a brace recovering from ACL knee surgery. The trunk was so full I had to threaten my passengers not to open it. Zoey helped me out in an area that wasn’t exactly part of her job description. But, if you think about it, that was just good customer service.

Came here with a friend and found some really good deals, and some items that I definitely want to come back for!

Great deals! Lots of seasonal decor

I've always loved big lots. I got a beautiful dresser from there. And it was delivered very fast thanks Chris.
I Will be going back next month and if I buy some more furniture I will be calling Chris to deliver it.

@Michelle Wheeler My son, who is one of the most caring, thoughtful and compassionate people I know, was harassed by you and you proceeded to call him the "C" word and threaten him repeatedly. He told you nicely what the issue was and you wouldn't accept that you were in the wrong. It was completely uncalled for and undeserved, due to the fact that he goes above and beyond at work and in his personal life. You had the nerve to write a bad review about him after calling him the "C" word. The next time you have a bad day, try not to take it out on innocent people, it'll make the world a better place.

It's been a minute since I've been in the store but I visited there today and actually I was amazed at the selections and the prices I was impressed 😁

Very organized and has a lot to offer.

New manager Ross made a difference. Place looking great

I like this store. And the staff are friendly

Good deal of the clearance section for the bed and good services from a nice lady (I don’t know the name) helped me and my boyfriend not only a good deal and some advices too.

I'm recommending this store again. They've updated lots of merchandise and the prices are so affordable! I've always had good luck finding that *something* different at a great price. They have a great selection of furniture and pet items. They have Chuckit dog toys at crazy low prices. And a wonderful assortment of holiday decorations, too. If you haven't been there in a while, try it again.

The place was very clean and the sales associate was very attentive and called the manger down for me. I did not get a chance to look around much as I was here for a job interview. Jan made me feel a little more at ease with her light humor. I enjoyed meeting her and taking with her during my interview.

I come into this store all the time and they always have what I need at a low price. Great customer service as well, my cashier was Zoey who was very friendly and even helped me find a few items I needed. The furniture lady Sarah also helped me with the questions I had about the sofas and which ones they had in stock. Overall great visit and I will be back.

We bought a sectional and accessories today. It took us several hours to decide and during that time, Jan and Laura were wonderfully helpful and friendly. They answered all our questions and encouraged us to take a much time as we needed as the had a good selection. Thank you Big Lots for having such wonderful people in your stores.

Discount prices on everything for your household and personal needs. You will not be disappointed at their prices and great merchandise. While you are there you can also do a comparison at their food items and electronics.

My mattresses on my bed we're about 15 16 years old I went to Big Lots and bought the first good set they had and they were reasonable I'll keep going back to Big Lots

Love Winter gardens Big lots. They have everything I need. And if there are things they don't have if you talk to the management they will try very hard to get the things you want in there too. Thank you Big lots

They've got pretty good snacks. That's really the only reason I go here.