AT&T Store

I absolutely had an amazing time after having such a long day at work. Star is amazing she got me in and out and was beyond helpful and patient with me as it’s been a while since my last upgrade . Matt was very helpful as well I wasn’t planning on getting a watch but him and star told me all the amazing benefits that my previous watch didn’t have. The entire staff was so friendly it was the perfect experience after a long day at work. Thanks team

Jordan was beyond helpful for us the past few days. We had no issues adding a new line or no issue with upgrading our phones. He had us in and out in no time. Highly recommend Jordan and this corporate location!

I went to the AT&T store the associate with very friendly and very pleasant deal with. He took care of all my problems. Can I appreciate her service?.

Alexis was very patient with us to upgrade my phone to 15. She helped setting up the phone upgrade transfer, reset the old phone to the manufacturer settings, Apple Pay, pairing with my Apple Watch, getting all the necessary accessories (protective glass, phone, cover, usb- c box). She also helped reset my husband’s Apple ID, Apply Pay from his iPhone 13. We really appreciate her patience and time to her assistance with two senior citizens.

Alexis was extremely helpful and knowledgeable about phones, watches and iPads. I was very comfortable with her expertise. I left feeling very satisfied with the decisions I made. Her assistant manager was present, on hand and pleasant

Star was very helpful even though it was 7:30 at night and the store closes at 8. She was very pleasant and willing to answer questions. I got a brand new phone within 15min.

omg omg omg that Matthew is so phenomenal and helpful he helped me with getting my new upgrade so peacefully and was very patient with me as well as his coworkers, i had to make my review upon the team because they are so one in a million great and im soo honored to be able have them to help with any of my att concerns but Matthew oh god he is super amazing promote him please he is surely deserving of it !!!

Had a great experience at the AT&T store in Springfield. I needed a replacement phone but also wanted to review my plan so I could save money!! The agent was extremely helpful and efficient. Highly recommend!

Anthony was so awesome helping me with my new android!!! He's knowledgeable and easy to work with ! Absolutely positively!!

This is my go-to store even though there is a store in eddystone that is closer to me. Seems like whenever I go there they don't have anything or can't do anything for me. So I skip them and go right to Springfield. They are always nice and willing to help and even if they don't have the answers, they take the time to find the answers and fix the problem. I'm so grateful for them to be there

Emily was great! Very friendly, kind, and understanding of the stress involved in changing phones

Had an outstanding customer experience at the AT&T store in Springfield, PA

The Store Manager - Matt is one of a kind.

I just visited the Springfield AT&T store and Mathew was the best! He went above and beyond to assist me with my phone upgrade, patiently explained all my options and best value. Mathew is a pro, he's friendly, and knowledgable. Highly recommend, top-notch customer service at AT&T.

Needed to replace my daughter’s phone and wasn’t sure of the options. The thought of going to the AT&T store was not very appealing, but decided to stop here anyway because we were in the area. Matthew greeted us at the door and was courteous, super helpful, and knowledgeable. Excellent customer service—I would recommend this store.

Anthony was a great help with getting the issues we had with our bill sorted out. He informed us of a new discount program that we were able to participate in as well as help us bring home an Apple Watch and iPad. He was very pleasant and friendly. Finally, his playlist was bangin!!!

I was extremely happy with my visit to the AT&T in Springfield today.. Star, took great care of us and was very accommodating to my 9yr old daughter who had 1000+ questions and I was completely impressed with the manager Matthew was extremely knowledgeable about absolutely everything in the store, all my service questions and we honestly walked out of there feeling well taken care of and happy to be using AT&T as our service provider

I want to praise Matthew Lopez Janeiro for his exceptional service! After being locked out of my email for nearly a week, I had almost given up hope. I called Yahoo’s IT department for days & was on hold for hours. Was passed around like a hot potato. To no avail. Finally, attempting one last chance, I went into the ATT store in Springfield. Matthew was very patient & extremely helpful. Within 5-10 mins he had unlocked my email & restored it to my phone. It is with great relief & sincere gratitude that I sing his praise! I hope that he is recognized for his value.

Salesperson was wonderful and knowledgeable and pleasant to deal with again thanks Alexis

Store Associate Ms. Star was Amazing in helping me out with my plan and saving money I’m very satisfied!

Alexis was very patient and dedicated in helping my father reestablish his voicemail service. She gave us excellent service!