Gap

They stand behind the quality of their products! Awesome service.

We were having issues with online gap purchases. An order was split into two deliveries. One deliver made it to us; other was misdelivered to wrong address (containing 2 shorts). Took hours to get thru to online customers service but rep was going to resend 1 pair of shorts (other pair no longer available and received refund). Received package that was supposed to be missing shorts; instead it was two random shirts from Old Navy?! Went to Gap store vs. sitting on hold for hours again to fix a second time. There were varying degrees of helpfulness at Gap / Suburban Square, and I want to make sure I give a huge ***Shout Out*** to Shane who went above and beyond in problem solving, ensuring Gap's mix-up wasn't our problem to fix, but rather Gap's. After waiting awhile for others to fix ineffectively, Shane stepped up and took down all our information, took the random Old Navy shirts (so they can return them; one less thing for us to do), and she let us leave while she continued working on the issue. We were barely in the door at home when Shane called us with a resolution: she had called (someone at Gap) and had a refund issued to my daughter's account for the still-missing shorts and all was taken care of in a one-and-done fashion you'd expect. Shane was proactive, personable, friendly, defused a frustrating situation and problem-solved in a way that was least impactful to us as customers. This is the type of quality customer service that builds brand loyalty. Thanks Shane!!

Love love! this store. All my worries are sloved when it comes to shopping for my boys. Clothing for every occasion. Most of all I love all the ladies who work there. They all are helpful, and do exhibit great customer service.

Very friendly and helpful staff! The store is well kept and organized. Plenty of parking and conviently located

One of my favorite places and great management for years.

I enjoyed my experience shopping while social distancing. Very courteous and pleasant staff I will shop there again.

World class customer service! And cannot thank Pauline enough, for helping me with my teenage daughter in picking the right size and styles of clothing.

Lovely store. Clean and great customer service. Awesome location.

Friendly staff and always helpful. Great service every time I shop there.

T.J. is the greatest sales associate in the whole Philadelphia region. He's been helping my wife and I for years.

Clean.
Located selected items.
Friendly staff. Can't wait to visit again

I didn't make a purchase today, I have items in mind. For me to
purchase as the weather starts to change.

Very Helpful staff. Assist in trying on styles that fit your body type!

Loved the associates here tonight! Fun, helpful, and knowledgeable!

A forever Gap shopper. I shop for myself, everyone gifts come from gap, and I shop at Gap Kids for my children and grandchildren.

Love the GAP in Ardmore. The employees are nice and very helpful.

Great store. Very friendly

Wondefull shirt and excelente price..love it.

Good when they have sales....

In & Out to do a return 😊