Nordstrom Rack

Love this store!! I like to check Nordstrom's Rack first, due to their great prices, before I go to other stores. I found 2 items on my list!

This is one of 2 Nordstrom rack locations in the city center. This one has more shoes. This one is not my favorite but if you are looking for some good deals & are shopping state street it’s worth a stop.
I give this place a 4.5⭐
Jerry gives this place a 4.5⭐

Store: 274
REG: 4902

I called all of Chicago looking for the Dark Cocoa steven madden leather pants and Manny was the ONLY store associate out of all the stores I called that looked for those pants in an XL. He was SO amazing and kind and I asked him to PLEASE save them from me as I was coming from Rosemont out to the city so it would take me a long time. Manny is really wonderful and so helpful and he is an excellent employee who I think should be given a raise to. Even though he couldn't find them at first, he checked AGAIN and got back to me to tell me he had found the last pair and would hang them at the register for me. What a complete angel. I want him to get a raise, I want him to get praise, I want someone from cooperate to tell him how wonderful, amazing, kind and awesome he is. So badly I wanted to thank him in person at the store but he was making his rounds through the store and it was about 7:30 while we were at check out.

On top of that De'Andre J. also deserves your praise as well. He is delightful and funny, very charming and charismatic. He made me and my friend laugh as we were checking out and he was making conversation with us as if we were just two strangers sitting next to each other on the train enjoying each others presence and vibes. You make sure you know how great he is too. He is a hard worker, and as someone who worked retail when I was younger I know not everyday is an easy day but he was delightful with everyone. MAKE SURE TO GIVE HIM A RAISE AS WELL !
He even told us what Manny looked like so that we could thank Manny but I was honestly so tired from driving and running around I told him I would write them both reviews about how much they made my day.

Make sure to take care of Manny and Andre, make sure to show them as much respect and compassion as they do for your customers. Make sure they feel appreciated and do something so that they know they are. These are good ones, and if you like having good people represent your company you will do absolutely anything to make them feel happy to be there. Good moral is important, if you help keep them happy, you will have happy customers who will definitely be coming back.

Anyone that comes to this store, please give them respect and appreciation. They deserve your patience and kindness as much as they ALREADY give it to you.

Love you Manny and Andre <3 wishing you the best.

This is one of my first place to shop both in person and online. Merchandise is excellent. Love the clearance online merchandise. Never had to return anything. The staff in the store are friendly and cooperative and courteous.

My friend called a bunch of NordstromRack stores looking for the Steven Madden Dark Espresso in an XL. I tried on a L at the Fashion Outlets because my friend bought her M sized pair there about a year ago and I lovvveeed the way they looked and wanted a pair. However they were too snug on me so I just needed to size up one. There was no XL size option online for Dark Espresso or Black so I was really bummed.

That's when my friend decided to call every NordStromrack around the Chicago suburban area to check. We first got a NordStromRack associate that told us there was ONE xl left at old ordchard, woodfield, chicago ave, and state st. We called all those places when all that was left was state st. Manny answered the phone, sadly could not find it, but then he said WAIT!!! Hold on a second! Let me look in a place, please hold.

So we waited! and he was the only associate from the places that took his time looking for this pair because HE FOUND IT! We were on speaker on the phone and gasped in excitement and my friend told him we were on our way and please put it on hold for us as we were on our way. He was so helpful, he said if this is the only item you want, come straight to the register and it will be waiting for you, if not feel free to shop around first and then come to the register when we were ready. We thanked Manny and told him he was the best.

I decided to look around for some MIA Mary Janes as this NSR was way more organized than the other one we've been to. I picked out some socks as well for my purchase. My friend got another steven madden leather pair of pants but in black and we headed to the check out. The line went by smoothly and Andre helped out out. Even though his pin said he was new, he was very knowledgeable and funny.

I work at starbucks as a Shift Manager so I know how important the connection between employee and customer is and a connection was made. He even made us feel comfortable by politely asking the customers who were trying to push against us during our check out to please give us some space. We should respect everyone and at times that means reminding people to be considerate of their surrounds. Thank you Andre for thinking about me and my friend and the space we occupied. As a manager myself, I would have done the same thing.

Both of these boys have the potential to go further and deserve the chance to do so. The company needs to acknowledge when their employees have helped out their customers as it will keep them motivated. Being a manager has taught me a lot that TLC is what my team needs to do their best, and that is why I have high performance scores for my group. Please take this into consideration with Andre and Manny. They are wonderful workers and people I have had the pleasure of meeting.

To Manny, thank you for making my day <3 and Andre thank you for being so sweet. For anyone coming to this Nordstrom Rack, I recommend asking for these two when it comes to help, but please be patient and kind to them as downtown Chicago is very busy, they are very kind and helpful but please treat them with the respect you want to be treated with.

An excellent shopping experience with a giant selection of shoes. My partner and I snagged some store brand pleather boots for $50, Merrill hiking shoes for $50, and a pair of refurbished Docs for $40! There's also a nice selection of cosmetics and nail polish. Staff are friendly and helpful, and the store is clean and nicely spaced out.

Great value on high quality clobber. Staff were super helpful and friendly.

Always love the great clothing and shoes and of course the clearance racks

Needed a sun hat, because the Chicago sun is much stronger today than I anticipated😎. I was so glad I found this store! The prices and selection were fabulous. And....I found a hat!

Lots of great deals. It’s definitely worth a stop if you want designer items but at a savings. There really are some great gems.

Loved the experience great customer service and great selection of clothing

The only department store that was not chaotic to shop at

Great choices and friendly cashiers

Go here than to River north one. This shop is less busy and they have better selection.

Great prices for various brands & sizes

Some of my dresses are already tight to me. So, I decided to shop for some dresses and this is when I have discovered this boutique. I came across some adorable dresses that I believe would look good on me in this shop. And one of their staff members assisted me out. She is very kind and a great help. Additionally, I went to try on some of their heels. And they offer a wide selection of heels that are so elegant and classy. I don't know what to get because I like almost everything. In the end, I was able to purchase fewer than five dresses and two pairs of heels. And I am so excited to wear it all. I am so happy going home because of what I've bought. Very satisfied customer. Highly recommended! Next time I come back here, I will also bring my sister who loves shopping so much. She will definitely enjoy shopping here.

Great place.. whole rack of shoes rack to choose from has a huge variety.. I enjoyed shopping here

Clearance from Nordstrom retail. Very good quality Clothing, shoes, beauty, including mens, girls, boys and infants. Definitely worth looking around the store. Clean. Orderly. Easy to find. One block from Macy's on State. Escalator to and from 2nd floor.

For Canadians: this place is like Winners! A great (if not random) selection of brand name clothes and shoes at really good prices!

A great place. But their top value is that they are the only ones with a restroom amongst the neighborhood shops. They’re useful for that.