Party City

The associate who helped me was so patient and accommodating. He went above and beyond and had the patience of a saint . Thank you so much Neil B for all of your help and making my day so much easier. You are a rock star !!

Luckily so far never had a problem and they always have friendly staff. Although it's a party city and everything's expensive so you already know your losing money when you go here.

I just had the best experience at this store!! The Manager, Marisol, and her employee, Justin, were knowledgeable, courteous, friendly and professional. Checked all the boxes. Well done!

Party City reopened in the former Off Price Close Outs site beside Burger King on the VFW Parkway. This store is so well organized, clean, and the staff are great! I thought prices were very reasonable and they have some unique items, as well, that you wouldn't expect to find in a party supply store. For example, knit hats and gloves, a "penny" candy section (10/$1.00), and toys. Try the milk chocolate birthday number candle holders!

Such a clean and organized store. Customer service was great, too. I could have been there for hours just looking at everything. Everything was neatly placed by theme and lots of sale items for the summer and graduations.

Love Party City! I've been to lots of different locations the West Roxbury is great. Staff is super helpful and I LOVE their Halloween display this year🎃

We were in need of supplies for a baby shower and went to the West Roxbury store. We asked an employee, Rich, for help and was suprised by the time and quality of service he gave us. Beyond just telling us where things were, he was able to make useful suggestions to what we were going to need and decorating ideas that were very helpful. I will back to this store.

Visited this party city in west Roxbury. Fortunately we found the most helpful staff. Both managers , Marisol and Jeff were outstanding . Store had everything for a party . 5 stars !

Great staff! And great way of handling the Halloween costumes though they shouldn't take back costumes once sold not even for store credit, people take pieces of the costumes etc

I want to thank the Party City in West Roxbury for their exceptional service on 10/23. I and my mother went to party city to make a return which was a costume for my lil brother. It was a boys mind craft costume my brother liked but he didn’t love it lol. But anyways before we returned the costume we also looked around for decorations we could use for my little brothers party. We also checked out the costumes in the back of the store. Then finally checking out. Basically, the whole time walking around I thought my Visa Gift card of 150.00 was in my hand. But I didn’t notice till I got back in the car and drove off. My Visa card was missing. So me thinking I’ve dropped it in party city calls party city to let them know Ive lost my card. I was so upset because my father had just bought this card for my birthday and now my clumsy butt lost it smh. I was so devastated. A women over the phone told me she would help and look around for it. She’d even search in the trash. I want to thank the dreadhead women for showing empathy and really helping out. She searched in the trash like three times and looked all around the store for me. Other employees here also joined the search and I want to thank you guys for doing this because you didn’t have to. I left feeling soo heart broken thinking someone had ran off with my gift card. Just to leave and find it in my book bag. IM SOOOO FOOLISH SMH WHAT A CLOSE ONE. I TOOK A DEEP BRETH. ONCE AGAIN THANK YOU TEAM WEST ROXBURY. Thank you for the great customer service, team work , compassion and drive. You guys are awesome. KEEP UP THE GREAT WORK. ;)

-Shanetta H

Sade is beyond helpful!! What a great add for any retail business!!

I had a great experience. The staff, Kerri and Lenia were extremely helpful and accomodating. My order was ready on time and was exactly what I had asked for.

Great party supplies store. When I am here I turn into a child. There are a lot of all sorts of fun here, from costumes to all kinds of games. All in all a cool place.

I did an online pick order. Employees were very nice. It was pretty empty so I didn't have to wait.

Staff is always friendly. Good prices. They're moving next to joanne fabrics neat burger King in dedham

Large selection and spacious! Exceeded expectations, will return for party and possibly craft supplies.

Staff was very helpful - super friendly 😀 they met my party needs for a 50th birthday 🎉 🥳 🎊

All party needs. Good clearance items as well

Got some great balloons for my birthday! The employees were very nice here.

I was here for the second time, they have some costumes still from last year Halloween, personal here are very helpful.