Sherwin-Williams Paint Store

Great service. The lady who worked as paint consultant was very professional, very friendly and helpful with the color selection. Strongly recommend this store.

Lily at Sherwin-Williams absolutely saved me!

My boss and I were cleaning out an old mailroom and found the paint cans for our office suite. We thought this was great, as the wall next to my desk was badly scuffed and had holes that needed spackling. I was advised to fill the holes and touch up the paint after buffing out all the scuff marks in the next few weeks.

No big deal. I moved house last year and did all sorts of painting and this would be a tiny project.

Well, the day came and I washed and spackled everything without issue, but the paint can had rusted shut and it took forever to pry open. The paint had also separated, leaving several inches of a brown slurry on top of the light blue paint. I quickly Googled this and the consensus seemed to be that it was fine if thoroughly stirred and blended. I stirred and stirred until everything was a light gray-blue and painted over the spackled holes. But it went on so much lighter than the rest of the wall.

I let it dry, hoping that would help. My stomach sank. It dried just as light as it went on. The chemical composition of the paint must've changed due to the rust over the years. My boss was going to return to a wall that looked worse than before and it was because I didn't think to test patch it!

I was worried that I would have to paint the whole wall that extended into the waiting area if I couldn't find paint to match. I razorbladed a paint chip from the wall to be spackled later and rushed to Sherwin-Williams before it closed with the paint chip and the original paint can. I told Lily the whole story in a panic.

She was super comforting and professional. We determined it would be best to match the paint chip. It only took her a few minutes to mix it up. I also bought a few touch-up supplies that made the job way easier.

I've included a Before and After photo, although the paint is still drying in spots in the After photo. It's a beautiful match. And I still have a job.

Thank you, Lily!!

Update: I added a photo taken a few days later with all the paint nice and dry. It turned out just perfect!

Dana was great to work with to help us figure out what colors to paint our living spaces. We hit an impasse on what direction to go, and it was nice to have a third party to contribute. She was very patient with us as we explored many options. She even checked upcoming sales and advised us when to buy for the best value.

The sales staff listened to the customer(s),and offered a lot of advice. They were polite,
happy to help and in general created a friendly ambience in the store.

The paint is very high-quality; it covered the old bright orange walls beautifully. Jacob helped me with color choices and the products I needed. He was very knowledgeable and patient! I’m no spring chicken, but I never doubted being able to paint a room by myself with the supplies and ideas from them.

Jim helped me match exactly what I needed. When I called to give a compliment, the manager Kelsey responded inertly and seemed inconvenienced by my call unappreciative of the feedback.
Great job, Jim!

This is great store where one can always find excellent, well-informed advice. The products are of excellent quality and fairly priced when on sale (which seems to happen every other week!)

I don't want to sound biased but this is the best location in the area to go to. Cody is the store manager and he is amazing to work with. Super knowledgeable about everything in his store, willing to go above and beyond to help out and has an outstanding customer service skills. I constantly will come to him with questions thinking I've finally stumped him and he always presents me with a solution. This is a brand new store now updated after the floods and it is truly amazing inside. Super clean, organized, and staffed by friendly knowledgeable folk. I will often drive out of my way to bring my business to this location.

I always have a great experience at this store. Staff is knowledgeable and friendly. I appreciate that they have a history database of the paints we've ordered in the past to help when we run out.

Jim, the Assistant Manager was excellent. He took the time to work with me and figure out how much paint I really needed to paint my project. Highly recommend this store and Jim.

A special thanks to Cory for his help with samples and color selection. Cory, Jim and everyone there provided great customer service. Will certainly be back for all future paint and supplies.

Staff is incredibly helpful in choosing colors, suggesting paint types and techniques, etc. I always leave feeling more confident in my paint projects. Paint is not something to skimp on in my experience, and I have been very happy with what I've been getting from this Sherwin Williams.

The sales staff member (Jim) went over and beyond to help make everything so easy. The paint is so good - thought I would need way more than I did! I wouldn't go anywhere else!

Very pleasant experience shopping at Sherwin Williams. Sales person was very helpful in assisting me with picking out paint. I will continue to shop at that store.

Great service, even while somewhat busy. All of my questions were answered. In the end, my newly painted kitchen looks great.

This is my go to place for all paints. Cory is the color match master. I show him a color he makes it match like magic . I always tell me friends and family this is the paint spot in Madtown.

The team at this store is excellent! They are always provide quick serrvice and have been able to answer all the questions I bring to them!

Terrific service. Well organized and clean store. We've been customers for years and have always had a great experience.

The sales staff knew their product line and what paint to recommend. In addition, they recommended a paint brush and roller for my conditions.

the sales people were helpful, answered novice questions without embarrassing us and tried their hardest to give us the best deal possible.