Walgreens (Store)

I’ll admit, it feels a bit weird to leave a review for a convenience store. I feel like most folks typically stop at these kinds of places out of necessity, not out of expecting a superb customer experience. But, while I was at this Walgreen’s tonight I saw a great example of retail management that I know isn’t easy to come by.

One of the employees had gotten nail polish remover spilled on themselves while stocking shelves. The shift lead, who was checking me out, alerted one of the other employees to check for spills while the other got himself cleaned up. When the employee who had the spill came up to the register, the shift lead showed empathy and attentiveness; she asked if he was okay, ensured that the nail polish remover had been washed off the employee’s skin (presumably for the safety of the employee), checked his clothing, etc. All the while she paid adequate attention to me while checking me out. She greeted me kindly, checked for coupons for my purchase, and even laughed at my jokes.

This story may seem like a very basic example of human decency.. but I worked in retail for most of my teens and twenties. I know first-hand that retail management doesn’t always have a genuine investment in the well-being of their team members. However, I felt that this shift lead cared about her team, which is so important to me as a consumer. I only wish I would have caught her name so she could get adequate recognition!

Everything was smooth. I set up an appointment online for a vaccination for the next day. Showed up on time filled out a form and only waited a few minutes. Got a tdap shot quick and painless. Everything was super easy.

I just visited Walgreens in Stafford Springs, CT and had the pleasure of meeting Sonya. I was disappointed that during my last two visits I didn't receive a coupon to earn rewards. Without the coupon the reward points are very minimal. Sonya is very professional and greeted me warmly as well as providing tips on saving money online since there were no coupons. I think it's very unfortunate that Walgreens is not participating in distribution of free N95 masks. Overall, thanks to Sonya I had a pleasant experience.

Always found pharmacists helpful and patient with my questions.

Wonderful staff, went for my Covid Vaccine and it was very well organized and fast. Shout out to how expertly the vaccine was given, no pain and super nice technician made the process even better!

Excellent store, highly professional pharmacy. Free Covid shots.

Friendly staff at Walgreens and they always have the items need.

Very helpful staff clean store well stocked

Clean

Its a drug store

The pharmacy and staff are usually very pleasant and on the ball. I have not encountered any issues so far. I recently switched from CVS in Stafford because they always had some issue w RX or something not right... the drive-through line was ridiculous. Sometimes waiting up to 15/20 mins or more.. certainly not convenient. Even inside the store, there's always a delay of some sort..Also The pharmacy staff is also unpleasant and kinda rude.
Walgreens has impressed me so far with their promptness and accuracy. I'm glad I decided to switch.

Good staff.. quality products.. fair prices

Fair prices friendly staff