O'Reilly Auto Parts

Such an awesome crew definitely enjoy doing business with Nate he’s a stand up guy and definitely management material has a great way of dealing business over the phone as well if I could put 6 stars I would

I like the staff here they will go above and beyond to help you find and get what you need as fast as they can and they are very knowledgeable

the employees went above and beyond to help me and you don't get that everywhere thank you and I will always come back to you.

On 3/15/2021, I called several mechanic places for a battery that fit a 2014 Ford Escape. Everyone was charging ridiculous prices and even more for labor due to the placement of the battery.
I called O’Reilly and spoke with Zach. He went above and beyond for my mother’s car. He stood out in the freezing rain and spent probably 45 minutes trying to get my mothers battery out so she wouldn’t have to have it towed elsewhere. He made a commitment to replacing the battery and definitely did not fall short on that promise. EXCELLENT customer service! Thank you so so much! We truly appreciate it sir!

Quick, & courteous service. Purchased a battery, I wish I'd gotten the young man's name, bc he & his manager needs to know that he had done a wonderful job! I sincerely appreciate that he installed my battery on a very cold, & windy day. It wasn't a typical pull the old battery core out & pop in a new one. My truck has both a bar, bracket & a battery box, which is a pain in the rear & the fact that he was so willing to install my battery. I will get back over to this store, bc I want to update this with his name, he deserves to know that he's appreciated & O'Reilly needs to recongnize him, & that he's an asset to O'Reilly!

Always helpful, always seem to have what I'm looking for. Was surprised they carried Subaru oil filters, saved me a trip to the dealer. Thanks guys.

I would honestly recommend this place over any other parts store. When you ask questions they answer in a way anyone can understand without feeling stupid. If you don't understand they will take you to what they are talking about and find a different way of explaining

I spent six hours here making a custom ignition system from scratch after my HEI distributor from Summit Racing exploded on the freeway.

The people here (especially Kathy, Nate, and Hayden) went above and beyond to help me get my truck running. I would die or kill others for these people; they'll take care of you like you're family.

I knew this place was not the best idea, but I needed a u joint for a PTO shaft on an auger bit that attaches to a tractor. Rural King did NOT have it and offered no help or other solutions, however at this store two (2) young men saw the part and we all knew it was a puzzle. They took the time to get a micrometer (measuring device) and searched the web and their data base for a U Joint that would work. They had to cross reference a part # and had it there at the store in 2 hours. I think these 2 young men did a great job and O'Reilly's needs to clone them. I know the parts stores can be tricky, but I prefer this store out of ALL of them. Once in a while I HAVE to go somewhere else, but not often.

Great price in and always have what I need if not I get it within a few hours thanks keep up the great job

I've done business here for a long time . They have always been very helpful, and found what I needed at the right price.

Nice place to get some things when you do it yourself and I mean by doing it yourself you're doing it from point a to point b all the way to point z asking for help some of them will be glad to explain things and some of them has no idea

The staff here are always friendly and helpful. The store is well layed out, clean and well stocked.

Fantastic help from Nate who hooked my truck up on diagnostics and listened to what I needed. Went above and beyond in helping me.

Angie, Hayden, Zach my best friends in this store!! Hands down the best place and I love being apart of this O'Reilly Family

The best place in Shelby County to buy parts by far and Customer service is great! I'll never go to another part store.

Fantastic customer service! Good price. Definitely helped a damsel in distress.

Always good service and advice. I really appreciate them all. AL Page

The only place I buy my parts from. If they give you the wrong part on accident they are always willing to fix it. Great customer service.

The people that work there are great, I needed help replacing a head light and they were more then willing to help!