The Home Depot

My mom was in search of a new fridge. We took measurement (three or four times) wrote those measurements down, and visited Home Depot. There were sooo many options and models to choose from, it was really overwhelming. Paula introduced herself to us and she was absolutely AMAZING! She was able to help us, calm our nerves, and explained things to us in terms that we could understand. Paula is extremely well versed and knowledgeable with the products. She had a sunny disposition, and incredible personality, and she made us feel at ease. Customer service of this caliber is sadly a rare thing. We found the perfect fridge and it will be delivered this week. Thank you, Paula!! Also, Mike was outstanding as well!!

By far the most helpful staff at any home center !! In 10 minutes, 4 associates asked if I needed help finding something. Hopefully this is a model/training location for the company because customer service is #1 here.

Had the best service from Lisa at the customer services who went out of her way to help me. Best service I have had this year. Having a handicap is a challenge in itself and stores really don’t accommodate handicap people very well, but hats off to Lisa!!! Great asset to your company.

Pam from the appliance department has been nothing but fabulous! From the time I walked in to purchase my new stackable washer and dryer to having to coming back to the store to reschedule for a service member to be sent out to do the install. She did everything in her power to accommodate me. Thanks Pam!

Huge shot out to Craig and Ben at the Wareham Home Depot. Not only did I receive excellent customer service by these two gentlemen they went above and beyond helping me get my heavy items to the cash register and into my car.

I normally go to Lowe’s because it’s closer to my home but the lack of customer service personnel and long wait times for assistance makes Home Depot the better choice.

Hugh shout out to Jen and Kelly at the PRO Desk. Not only are they extremely professional. Jen took me under her wing and worked with me from start to finish, providing ideas and ordering all stock for my deck including delivery. Kelly assisted me with obtaining PRO gift cards and applying them to my account. I couldn't have done this without you. THANK YOU :)

Home depot is ascwexall know, toy needs something ,they've got it

This review is completely based on my amazing experience with an associate in Window Treatments. Diane Glass is the most accommodating, intelligent and helpful associates I have worked with. Not only at Home Depot, but in any big box store. in fact, she may provide service that one would be more accustomed to in a high-end department store or boutique. She provides constant updates and is incredibly helpful. well done to home depot for having someone like Diane as part of their team.

Big shout out to Pete Hammond for his amazing help and knowledge in the lumber area. Such a patient and helpful associate, can’t thank him enough. He gave 300% effort!

Also BIG thanks to Home Depot for supporting local non profits and your dedication to the community. You will always have my business, especially after my experience today 👍

It's pretty huge, compared to others I have visited, and yet plenty if staffing in view to ask for assistance whenever you might need it. Pretty impressive in my opinion. Picking up my online order was quick and painless, (after I picked up a few more things, I'm to impulsive so she says, just enough Imo 😉) quite an effortless visit, and hopefully after my local Hyannis store is finally done with their Reno, it will be a better (and more stocked) experience.

Employees were very polite. I was grabbing sheetrock to finish a job loading sheets on a flat cart when a random employee offered to help no problem store was clean also

I shop here like women shop for shoes. I love it.

We had such a excellent experience today ,Jan 10 2022 , with Mr Joe/ Customer Service associate at Wareham Home Depot Flooring Department !
He is a wonderful person and made our flooring / buying experience a memorable and perfect one ! He is very knowledgeable , specialist and professional, explaining and answering in details to all our questions.
Helping us to the outmost ,carrying all heavy boxes to our cart and even pushing the loaded heavy cart to our car at the parking lot.
Highly recommend his services to everyone, seeking help in their need at this Home Depot location !
We are very happy and grateful customers
Eugen , Clara & Melanie

Good customer service, shorter wait in line for returns. However, longer wait to check out unless using the self checkout. Usually 1 or 2 registers are open. Otherwise, no issues at all.

I went into the wareham location today. As I was walking in ( looking for a fire pit) I asked the first friendly face with The Home Depot apron for help. The man I ran into was absolutely amazing! The definition of customer service! I didn’t realize in the moment he was currently on break and running outside to eat. He stopped his lunch to bring me over to the fire pits .. explaining the differences between them. He made me feel like my money and time was well spent. He took 20 mins with me until I was ready to leave. Going into any store these days and to get service like that isn’t easy! His name was Tom. He works in the garden section! “Tom Garden” .. I just wanted to say thank you and let everyone know your a gem! Going to Home Depot!? Ask for TOM! What a great man!

Just wanted to share my experience at Home Depot in Wareham today. I was looking at a patio set to purchase but had a few questions. Tom (don't know his last name) came right over to help. Was honestly was one of the most pleasant salespeople I've dealt with at Home Depot (or Lowes for that matter).

Love how they now honor Veterans. Jen in the front end is OUTSTANDING.

Jen was very helpful. Above and beyond helpful with all my questions,set examples,gave more info and ideas than I would have thought with replacing my bdrm door,and she'd question. 🙂
Couldn't have had a better experience. Thank you strongly Jen. I'll be asking for you.

The Wareham store is as highly recommended as the Hyannis store is not. Customer service in Wareham is the best I ever received at any Home depots.

This is a much more organized and supplied store than the Plymouth version. Prices are better also. Super easy to find, rte 28 whole way. Plenty of staff and all helpful & pleasant. I'll definitely be coming back here in the future!