GameStop

Had a really good experience with this gamestop, amazing service with the cashier Marwan and was extremely friendly

Great staff fun to talk to. Store is decently organized for such a small space. It's probably tough to keep it that way, great job.

Usually I never stop in this GameStop because of bad service in the past but 2 days ago was definitely a different experience! Miss Sarah greeted me as soon as I came in, ask if I needed help, was very knowledgeable about everything, friendly customer service all together to a point she made this a wonderful visit! Need more people in these stores like this to keep sales up!

I bought a controller from Sean about 2 weeks ago. When I spoke with him on the phone to see my options and availability, he was extremely helpful and guiding. When I arrived in the store he listed me my options and made my transaction quick and simple. We chatted for a minute and he was extremely friendly. I walked out of the store thinking "that was a fun interaction." Two weeks later my controller was experiencing an issue where the trigger sticks when fully depressed. I called and again spoke with Sean who, yet again, was extremely helpful. I mentioned my pro status and with no questions asked informed me I could bring it back and swap it for a new controller. Two experiences in a short amount of time have been very pleasurable and simple. Sean is a great asset to the company and I have noting but good things to say about the experiences he's provided. He is a fabolous employee to the Auburn Store!

This is my new favorite location to come to. The man who helped us today, his name is Sean, was amazing! We came during a bit of a rush and Sean helped get me everything I wanted and made sure I didn’t miss out on any fun extras! He didn’t try to sell me anything he didn’t think I would need and he was so up beat and positive. He was also fast, efficient and friendly. Really really happy with my experience today. Sean deserves a raise!! :)

Great service but they had a sign that they got robbed and they were not changing any security protocol?? Kinda concerned but just need to be aware of surroundings any where you go now days but nice store

When i bought monster hunter world for ps4 when it came out i was excited but soon realized I didn't like it took the game back next day to trade in for new games. The manager was able to give me full refund with instore credit not cash (which was okay with me i just want games I like). I walked out with three games for a bit over the price of one!!!

Had the pleasure of interacting with Jeff today, he was knowledgeable kept me up to speed on all of the latest game developments and releases in very knowledgeable about the PS5 market.

Thanks for helping me with my Jeff.

Attendant is awesome! Around 6:00pm. Heard me on the phone about a game, (it was quiet in there...) and came over after to give me some legit info. Super friendly.

This store only allows 7 people in at a time currently, fyi.

The guys that worked there that day knew what we needed and they also sounds like they actually know what they are talking about. We've gone to other gamestops & some of them were not knowledgeable into headsets or games. You guys really did a good job hiring the people at this location. I hate when I go into a store and they have no clue as to what they are selling because they only needed a job. Nope not this location that's why I prefer this store then other stores. So far everyone we dealt with here, we have had no problems. Yes other locations have told us different things via phone and when we get to another store not applicable. So frustrating BUT not this store. Thanks 😀

I was in there yesterday, 4-28-17, around 2:30. There was one other customer in there with me who had a very obvious mental disorder and the man working was so kind and so patient with him. Walked around the store to help him locate things he was looking for, (multiple times) and they were knick nack items..... key chains.. etc.. he responded to every little comment the kid made, was so patient and so genuine with him. He spoke to him the same way he spoke to me. I was very touched and felt a lot of respect for the man working. You don't see that very often!

Good store that's taken care of me and answers my questions without any BS or overly pushy sales tactics. While GameStop is famous for its low offers on games and high prices used games that are new, none of that is the store's fault which is why I like this location - they're honest about how to get your best deal and how to take advantage of offers and promotions.

I got a game and pre ordered a game there and there was no hassle. the customer service was great. They gave me info on things I asked about and it was a nice visit to my local GameStop.

Definitely a smaller gamestop, but for used games, it had a way higher quality selection than my normal gamestop. Got a pure 3ds gem with case.

The fella at the counter who also seemed the be the owner/manager was a swell guy. Answered everyone's questions in the store just openly. Not much room in there for collectibles, so if you're funko hunting, there's not much space here.

Also, parking is really small and really limited to be close, at least when we went. Take a compact ;)

I didnt get the guy that helped me out but honestly hands down great service super cool guys who know what there talking about if I could give yall more then 5 stars I would there awesome 💯

Wonderful staff, very helpful.
Unfortunately they don't sell retro systems or games. I liked that they didn't push to upgrade my membership.

Expect a top notch experience here. I found a friendly leader willing to go the extra mile to help a customer out, in an awesome atmosphere combined with lots of cool stuff.

Great service, and it's easy to find what game you want.

Great service, very nice, very personable. I came in with a slight problem but everything was situated very nicely. Im very pleased. Please give the manager at that gamestop a raise.

So i go in with a question for a used controller's price and not only was there an abundance of products, the calibur of service in any and all questions i ever had were met with immaculate knowledge and absolute customer service care and support. The gamestop next to the mall in auburn is the best in the state, hands down.
9,0666/10
Would buy again in a heartbeat