CVS

My goto pharmacy, not just cause it's close more so cause the one pharmacist.. he's been very helpful for years always get my meds ready as soon as they can. Very appreciative of that!!

Never had an issue with this place. Staff is nice enough. I feel like the people complaining about the pharmacy are people calling in while they are super busy. They need more staff.

Good pharmacy with friendly staff. Took my MIL for covid booster, pretty easy

Rushi was super helpful and knowledgeable. Nice guy and great customer service.

Friendly and helpful staff. Never had a problem here.

Got the vaccine here. Had a good time

Great CVS! Always have what I need when I need it!

Good

Great service and staff

This is a post based on 20+ years of experience with this particular CVS. Yes, there was a period of time when the staff, especially in the pharmacy, were outlandishly provoking with customers. I was a victim of their unprofessional behavior and also witnessed it with other customers. In recent years (the last 3 to 5 approximately) it seems that the pharmacy staff has been largely replaced. The new pharmacists and technicians are much better. Early closures of the store continue to be a problem, even before covid. Yes, sometimes the window is closed at odd hours due to staffing shortage, but this happens with other businesses these days too. You wouldn't want sick folks coming to work, would you?

When reading other reviews of this store pay particular attention to the dates. There have been significant staffing changes at this store.

I'm surprised by all the negative reviews, I've had nothing but polite and friendly experiences with the workers here, both at the front and at the pharmacy. Maybe they listened to the negative comments! Yes there can be a line at the rush hour times, especially the after work hour. I'm pretty sure most drug stores are similar though. Docking a star because the self checkout doesn't accept cash, but this is our go to pharmacy in the area and we are happy with their service and goods.

Close by & easy to find. Use for Rx needs.

The wait times are often on the longer side and they don’t always have items in stock— but it’s a busy pharmacy so it’s expected. The staff are usually accommodating towards me however I will admit that I’ve gotten attitude before from techs and a pharmacist and I’ve been ignored while waiting in line before. However, I’ve been a customer for 20+ years and they’ve never done anyway to make me leave (mostly because of the convenience of it being close to my house).

The pharmacy claimed my prescription refill was not showing up in the system which I found out after I had waited in line to pick it up. This was strange because hours earlier in the morning I placed the refill order using the phone app, which said it would be ready at Neck Road CVS by 1145am and I gave plenty of time by arriving at 1220pm. In reality did the pharmacy actually just not honor my order? Because I don't expect the phone app would forget to tell the store about orders.

The pharmacy attend was talking with one customer in front of me, for kill the time, they knows I’m in the line. And on my turn they said, need a break until 2 pm. I just came to pick up one medicine. Why they don’t attend before break?