Walgreens

Great service and experience always at this Walgreens location in Plano, TX.
You'll always find great deals of the Walgreens brand and other brands.
Genuinely friendly staffers and management are helpful and provide great customer service. * I recommend this location for all your Walgreens needs.

Quick stop for some health items. Thanks for being available.
Holiday hours 12/25 9am to 6pm

The pharmacy staff (pharmacists and technicians) are terrific. I can report this with credibility because I am a former retail pharmacist who worked in Chicago for a Walgreens pharmacy. Tim, Kevin and everyone in the pharmacy have always gone the “extra mile” for me since day one when I moved into the neighborhood a decade ago. They are most professional, courteous and cheerful. They always say hello to me and remember to call me by my name, thus making every visit a pleasant experience for me.
What most patients/customers cannot appreciate is how demanding and stressful it is to work as a pharmacist or technician. The “bottom line” in my opinion, without any doubt whatsoever, is that the job of a pharmacist is one of the most difficult jobs.
Think about having to stand for your entire shift, working with usually few or no breaks, being on the the telephone almost constantly and usually on hold with a doctor’s office, insurance company and a patient. Think about having to explain many times daily that you as the pharmacist do not set the high prescription prices (the drug companies and insurance companies do that). Think about working nights, weekends and holidays. Think about the constant need for 100% accuracy and the corresponding stress to maintain a “no mistake” job performance.
And despite all of the above, Tim, Kevin and their technicians they supervise still maintain their courteous and professional demeanor.
After a few years I left retail pharmacy to work most of my career as an employee of a major pharmaceutical company. No job I have ever had in my life has ever been as demanding and as stressful as working in retail pharmacy. Period. Not even a close call.
So the next time you are standing in line at the Walgreens at Park and Plano Parkway please try to keep in mind what I mentioned above. The staff at this pharmacy are truly special. They reason I wrote this review is because I was disappointed with the few negative reviews posted on Google. I wanted to provide a true perspective of what it is like to work behind that prescription counter and maintain a great professional attitude every day.
Much like nurses and other front-line healthcare workers who go about doing their jobs, often under appreciated, the vast majority of pharmacists should be highly commended for the incredible services they provide all of us. Pharmacists and nurses are unsung heroes.
I would be remiss if I didn’t also commend the other employees of this Walgreens pharmacy including Jessie, and all of the other polite and helpful retail staff. This Walgreens is one of the best pharmacies I have ever dealt with. Finally, although I don’t know who the manager is but as most of us know, the manager hires the staff and creates the customer-oriented atmosphere. Kudos to the manager as well.
There are many other pharmacies that are located near my home, several of which are a shorter distance from my home and more conveniently located. Yet I choose this Walgreens because it is by far the best neighborhood pharmacy with the best possible staff. Thanks to all of them for everything.

Pharmacy staff is great. Tim is the manager and does a great job for us. This is the only Walgreens that has never messed up our insurance costs or order.

I worked at this Walgreens for a year-and-a-half and it was exceptional with the products that it contains and with the service that has been given. I have no complaints against management they are professional and kind. The cashiers are equally very friendly and one of them is my friend. They have great deals every single week on sodas and vitamins I need if you go in you won't be surprised.

I was having trouble with the self service photo print machine. A young employee came right over to assist me. The store itself was organized and spotless. All the employees I encountered were wearing their masks correctly.

By far the best customer service I have received since moving to the DFW area! Sasha and Jesse Both have set the bar for customer service in my life . Sasha’s personality was captivating the moment that I entered the location. Recommending items and suggestive selling throughout the store .Jesse made the check out so easy and welcoming that it felt great to spend my money with him. I wish I had a camera on them because I would love a video of the both of them in order to teach future customer service workers because they most definitely have what it takes ! Reading other reviews on the store I at shock at what other people are saying because I definitely had a complete different experience and wouldn’t have changed a single thing ! Thank you Sasha and Jesse for making my experience at Walgreens a special one.

Very Good! They called me 30 minutes after my doctor visit to let me know my pills were ready. They were quick and courteous. Recommend this place to others. I know this store is very busy due to its location, but the folks did a great job.

We have always had a very good experience at this store.Staff is always helpful and friendly, cleanliness exceptional, overall nice place to shop.

This has been my go-to pharmacy for 15 years, and I am grateful for the pharmacy manager, Tim. He is so cordial and patient, and I appreciate that he makes time to answer any questions I have. He even takes time to help me find products within the pharmacy area even when he is extremely busy. I only wish this pharmacy was a 24-hour pharmacy.

They have apparently improved in all respects. Now, one is greeted with a smile and "can I help you" or "be right with you!" I go there regularly and am always helped when needed in the store and in the pharmacy.

I asked if they could rush my prescription and they had it ready in less than 15-20 minutes

Pharmacist is wonderful! Went out of his way to ensure I got much needed medication before my trip.

I love this Walgreen's! Every person that works in there is friendly and helpful. I have been using this store for over 10 years and will continue to do so in the future.

We like the pharmacy and the drive through option.

Super nice staff. They went out of their way to help me find something. Also open late, which is nice!

Amazing customer service! Searched high and low to find the product I was looking for and found it when I was unable to find it in store anywhere else.

Thank you so much for keeping late for me I live you guys!!!!

Never had a bad experience here.

Always outstanding