Lowe's Home Improvement

The painting department at Lowe’s in Carrollton is absolutely outstanding, thanks to the exceptional service provided by David. As someone who was very skeptical and felt like every painter I reached out to was ripping me off, David’s assistance was a game-changer. He walked me through every step of my DIY project, ensuring I felt confident and equipped to tackle it on my own. David took the time to help customize the exact color I wanted, making sure it was perfect. His patience and expertise truly made a huge difference. Thank you, David, for everything!

David didn't just stop at helping me choose the right color; he also guided me in buying all the supplies I needed as a new painter to be successful. He never rushed me, making sure I understood each product and how to use it properly. Thanks to David's thorough and personalized assistance, my project turned out beautifully, and I saved a lot of money by doing it myself. I couldn't have done it without his help. If you’re looking for top-notch service and support for your painting projects, head to Lowe’s in Carrollton and ask for David. He’s the best!

Wonderful customer service!! I recently purchased my first home and needed paint and some other items. Laura, David & Abbas were all so helpful!! I have downloaded the app and this is already my favorite, go-to store for all the household needs! I'm excited for this journey of homeownership and grateful to have a friendly home repair store that can help guide me along the way! P.S. loving the Sherwin Williams Reflection satin finish paint! Great quality paint, great coverage, great color!

I went at 7:30 to get new blinds. Bryce was called over to help me. It was above his skill level but his customer service was perfect. He took my order made sure the correct person got it and within the hour Darrell called to tell me my order was ready. Thank you Darrell for doing the cuts, it was a perfect fit. Great service and teamwork!

This Lowe's home improvement store offers a seamless experience in locating all your household needs. The store maintains a spacious and uncrowded environment, and the accommodating staff is consistently available to assist you.

I would like to personally thank the assistant manager Mr.Hilario Perez at the trinity Mills Lowe’s store.He was very accommodating and very helpful through the entire process. We made multiple visits to the store to get a refund ,all in vain. But Mr.Perez was very patient in hearing us and provided us with a full refund!

I’ve been coming to this store for a decade. Wide selection, very courteous employees, & the garden center is wonderful! If you’re looking for a nice place to do some home improvement, You found your spot! Be sure to sign up for the Lowe’s credit card & turn in an additional 5% off all your purchases. Just be sure to pay off your balance before the statement date otherwise the 5% does not make any sense. You can also sign up for a number of home-improvement classes at no cost. You can sign up on the website. If you have any children, they have some fun kits for them to do little projects as well.

The Lowe's Home Improvement in Carrollton is my preferred Lowe's in the spring because their plants selection is much bigger than any of the other Lowe's. This store is also unique amongst the other Lowe's as they discount the ragged plants. This is handy if you are on a budget and have a large area to landscape. The discounted plants are still alive and will normally revive with proper care.

My first time ever in any men's type store 😂 lol. This Lowes was great customer service above and beyond. The store is huge and I had lots of help so it was an very easy lovely experience.

I’ve been looking at several websites for a floating shelf to fit my Harry Potter book collection and I found this one on clearance online at Lowe’s that was finally exactly what I wanted but it wasn’t available for shipping or online store pickup. I called the store to see if they had it in stock and the sweet customer service girl (I wish I could remember her name) went and checked and sure enough they had it!! I asked if she could put it on hold and she said she’s not supposed to but she would but I had to come pick it up that day. (Please don’t get her in trouble- she sincerely made my day with her outstanding customer service). As soon as I hung up I headed up there and bought it. Great price, great shelf, easy to hang up. AND LOOK HOW PRETTY!!!! I’ve worked a lot of service industry and retail jobs and sometimes bending the rules slightly to make a customer happy (I REALLY wanted this shelf and she put my mind at ease that I would definitely get it) is where the above and beyond customer service lies. So happy with my purchase and the team at this store!

Well stocked store, from lumber, appliances, flooring, plants and garden items etc. Also seems to have lots of seasonal items throughout the year as well.

Excellent place to get all ur home improvements items,and absolutely the best Halloween stuff yes already 😂

i HAD THE bEST SERVICE AT THE CARROLLTON LOCATION!!!
JT MET ME AT THE DOOR - ALL SMILES AND CALLED ALFREDO WHEN SHE SAW MY LIST THAT MY SON HAD SENT ME WITH. HE WAS OUT OF TOWN AND I WAS HEADED THERE WITH EVERYTHING WE NEEDED TO OUR METAL 'LOWES' SHED INTO A COOKING SHED!
sOON, ALFREDO MET ME AND OH MY GOODNESS!!! WITH GREAT PATIENCE, HE HELPED ME FIND EVERYTHING ON MY NOT SO NORMAL LIST IN ALMOST EVERY DEPARTMENT! HE EVEN HELPED ME CHOOSE THE WOOD PLANKS, THE BEST ONES WITH NO KNOTS, CLIMBED HIGH UP TO GET WEIRD STUFF, AND HE WALKED ME THROUGH CHECK OUT TO MAKE SURE THAT I RECEIVED MY DISCOUNT FROM OPENING A CREDIT CARD. THEN, HE PUSHED ME OUT TO THE TRUCK AND LOADED EVERYTHING IN.
I HIGHLY RECOMMEND THE CARROLLTON, TEXAS STORE!!! I AM WRITING MY ELLIS A NOTE TO LET HIM KNOW HOW EXCEPTIONAL HIS TEAM IS HERE AND ESPECIALLY ALFREDO. HE DESERVES A RAISE!!!!! BELINDA

Becky (hope that’s her name) is the nicest, most professional, and kindest customer service professional I’ve ever experienced. She was so helpful with a faulty product and worked her magic to assist. Forever grateful to her.

- guy with the broken saw

Great, great store. Super clean and extremely friendly and knowledgeable staff. HIGHLY RECOMMENDED!!!

the energy here was great! danny was such a great help and got me where i needed to be🙌

Went to buy a new washer/dryer. Sales person was very attentive and knew her stuff. We were in & out in 15min - amazing!!!

Words can not express how helpful the Pros Desk has been during my remodel. I highly recommend Lauren and the team.

I've always had a pleasant experience at this Lowe's. There are always employees nearby who are ready to help, and the selection of items seems to be good.

I always love going to Lowe's and Home Depot...I walk around and imagine what can be done with my home! First time in years I have rented rather than owned.

This location on Inwood and Forest Lane is my absolute favorite. From the store manager to Isaiah, the operations manager, to the employees; they are all very helpful and friendly. Rey in flooring, Jacqueline in paint, and so many others have been extremely helpful and crucial in our journey of renovating our rental properties.