Ashley Store

Had a great experience in the store, they gave us the space to look around and take our time. Anthony helped us out and was very patient, as we discussed all the different options. We had our new couches delivered 3 days later -- very pleased!

Marvelous experience. Sales person , Michelle, was perfect. Knowledgeable, informative, amiable- and above all, not pushy.
She made me feel comfortable and therefore confident in my purchase.
The store itself had annoying music.

Michelle is great. Respectful of privacy to talk amongst each other. Very knowledgeable. She does not try to put you in something you don't need. She says in your budget and does not try to upset. Will definitely be back.

We went in looking for new furniture for our living room. James was very attentive and knowledgeable when we said what we were hoping for. We had shopped around a little bit I definitely felt more valued at Ashley! I went back the following night to meet James and seal the deal. I was helped by Eddie and Michelle who were all very helpful and easy to work with. Highly recommend!

I only intended on making a small purchase and to get ideas for my new home. I ended up meeting with the wonderful salesperson Shanon who took great care of me and actually helped me put together a wonderful living space. Will definitely be back again!

Visited the Kingston store, knowing, I was looking to find a couch. I wasn't planning on actually buying anything, just going to see what they had. Was greeted promptly by a sales associate ( Shanon Ford) I immediately responded just looking at what you have not probably gonna buy today. She gave us our space and let us browse,but let us know she was there by checking in and asking questions. By then, she understood our budget and helped us find what we needed and wanted. We will go back because of her. The manager was also very friendly and relaxed. Thanks Shanon for the extra effort. Went in just to shop and happily left with what we wanted a couch!

My husband and I went in last week to take a look at couches to replace our old one. The sales associate Michelle Cunningham was extremely knowledgeable, not pushy at all, listened to what we had to say, and even sent us information on the couches we liked so we could go home and give it more thought.

I went back today and Michelle made the process of getting the couch super easy and stress free. We were even able to schedule delivery for the specific Saturday we needed.

100% recommend Ashley's! Ask for Michelle!

Working with Shanon was a pleasure! She was very relatable and transparent with me and my spouse as this is our first time buying furniture for our new home. She let us know what would be best for us without being pushing and forcing us into anything but also made the whole experience really quick and easy. We will be working with Shanon again in the future!

My fiancé and I went to Ashley looking for some new furniture as we just bought our first home and were looking for a living room set and kitchen table. John was AMAZING through the entire process. I can be a bit picky and indecisive but he stuck it out with me!! John is definitely going to be my go to guy when we go back. The furniture quality is great and surpassed our expectations!! The couch is so comfortable and fits perfectly in our living room. Our kitchen table is absolutely beautiful, we now get to have family dinners together.
DELIVERY REVIEW: We did ask during our in-store purchase process that the delivery drivers wear protective booties over there shoes as we just spent a lot of money having our hardwood floors sanded and repolished prior to moving anything into our new home. The delivery guys hardly spoke English and didn’t understand what we were asking about with the shoe covers but eventually said they didn’t have anything to wear on their shoes. They also continually drug boxes and parts of the furniture across the floors leaving several significantly large deep scratches in our brand new refinished hardwood floors. Aside from those few incidents they were very punctual and arrived earlier than our appointment time and did a great job putting everything together and getting it setup.
OVERALL: I am EXTREMELY satisfied with my experience with Ashley. They have definitely redeemed themselves from my previous not so good experience. I can’t thank John enough for putting up with me and helping us pick out the perfect pieces for our home!!

My husband and I went to Ashley in Kingston, NY and we were greeted and helped by Shanon Ford. Shanon did a wonderful job of helping us pick out a mattress! She was knowledgeable and patient with us. Thank you Shanon for a great experience!

John was so helpful when Anthony and Mike were not able to be there. He did an awesome and very thorough job of helping me. So pleased with John.

The team was wonderful they were welcoming, helpful and informative. Rickell answered all of our questions and helped us look at all kinds of options and products we were thinking about to help us pull our vision together. We had a lot of difficulty processing our 3rd party lease but they remained calm polite and helpful. They spent a lot of time with us and made connections they were not just trying to sell us products.

Shanon Ford at Ashley Furniture in Kingston, NY is the best! A true professional and expert. She let us shop in peace and was friendly and informative when we needed assistance.

We walked in and the salesman Eddie was great asked us what we where looking for and gave us time to look around and helped us with diffrent living room sets and ideas. He was great. Will be going back.

Shanon was an amazing salesperson. She was knowledgeable and helpful without being pushy. She helped us find the pieces we were looking for for our new apartment. We had a great experience at this store. Thank you Shanon!

Wonderful experience at Ashley’s Furniture Store in Kingston. Many thanks to Eddie, he was super responsive to all our questions, and helped us find the perfect bed and mattress for our daughter!!

We purchased a sectional from the store after reviewing our options, and ended up getting a great value! Shanon answered all of our questions and was very helpful.

Shanon and the new employee were bother helpful. (I forgot his name, sorry) but they both were extremely pleasant, understanding, and patient.

John was the best furniture salesman we’ve ever had. 5 Stars! Give that man a raise!

I had the pleasure of working with Deanne. She was very nice and professional, she was also very helpful when it came to picking out the perfect bed. Deanne also made the buying process quick and easy from beginning to end. I will be back to shop at this location! Thanks for making my experience one to remember!