AT&T Store

Rob was very helpful. Even though he did not have what we needed, he contacted another store to find it for us. Very courteous and professional.

Customer Support Rob Kennel was 10/10. Best in store experience I have had with CS in a very long time.

Great experience! Employees were friendly and happy to help. Not pushy and able to answer any questions I had. Upgraded my phone with no complications. Definitely going to this location if I have any issues in the future.

We are from Chicago and new to the area. We received the best customer service. Brandon is so professional and the best help we have ever received at any phone store. I would not only recommend AT&T but also this guy. Cannot say enough good things.

We were helped by Brandon to change our phones. One of the coolest customer service guys I have come across. He has a lot of patience, answers every question in detail, is quick and does a perfect work. We definitely wish to appreciate him for his service.

He was amazing an I believe he needs a raise. An saved saved me lots of money

Brandon was extremely helpful, patient, knowledgeable, and friendly when I brought my new phone in to have everything from my old phone transferred over. Many customers came in with various issues while I was there and he dealt with each one with a friendly manner & answers to each problem. I will definitely be going back to this AT&T store with any problems I may have in the future.

I'm very satisfied and happy with the service that Aaron and Rob provided. Very friendly and welcoming!

I bought a new iPhone and needed help trying to change from an android. The representative in the store answered all of my questions, gave me helpful tips, and showed me how to do what I wanted to do. Very patient and knowledgeable. I know where I can go to get great customer service!

I’m writing this as we close our visit. I partnered with Steven, the manager on our order. He went above & beyond and we’re so appreciative. While we were being taken care of, I also witnessed Jonathan helping another customer, a somewhat difficult customer, & providing an excellent customer service experience. Lastly, while they were driving excellence, they were also showing the could have FUN...example being that Sawyer was out front exhibiting a dance party to encourage business! Great experience! Great team!

I was there to change my old flip phone to the new version that is 5G compatible. I should have been able to do this myself but I wasn't confident doing so. Brandon helped me, he worked magic on my SIM card so the programed numbers would transfer to the new phone, he also helped enter a number into speed dial. He couldn't have been more helpful and I appreciate him so much. He turned a chore I had been dreading into a pleasant experience. THANKS SO MUCH

We had several issues upgrading our devices this week. Lucky Brandon, at the authorized location on Walton,was there to save us! Customer service was excellent, walked us through every detail and step leading up to finally getting our new phones. He definitely went above and beyond to make sure we were taking care of. I couldn't be more satisfied with the service we were provided.

Due to Covid-19 they were only allowing 1 group of 2 in the store at a time, that being said, Not only did Brandon help us out tremendously but anytime another customer came to the door he was very helpful to them and gave them any information they needed and directed them in the right direction.

Needless to say we are Very Satisfied with the service and hope to do more business with Brandon !!

Brandon was very helpful and spent time helping us to understand our plan and upgrades. The best experience I have ever had at any phone store. Thanks Brandon

Way better help than South Walton. I needed help transferring my daughter’s old phone to a replacement. The South Walton Store turned me away. I then called the West Central. Not only was he fine with helping me, he shipped the old phone for me from the store. Way better customer service. Way more knowledgeable.

All I can say is wow! Worked with Brandon on updating a phone as well as adding a line. He was amazing and even worked on gettin our bill lowered for us. Brandon is a rock star and so super easy to work with even when we had to go back in to fix a problem we had later in the day. Will always come back to this location for all our phone needs.

Best Customer service ever. I apreciate Rob's experience and support. Thank you!

Great service, in and out quickly. They were very kind and fixed the problem. Happy customer here…

The Best AT&T Store I've Ever Visited! Brandon is knowledgeable about your business!! Hope you are able to have him train other members of your team, it would be wise. Thank You😃

This is the best AT&T store I have had the pleasure of doing business with from California across the country to North Carolina. The reason for the 5 star rating is solely based On the professionalism and considerate respectful Interactions the employees exhibit with the customers. As well, their knowledge and experience level of the products across the spectrum are Stellar.

Brandon and Sam were very professional, patient and helpful. They went above and beyond to make sure I understood my new phone and plan. I highly recommend this AT&T store.