Pit Stop Convenience Center

I teach around the area and recently saw a viral video on TikTok about the young lady working named Gabby, the video basically praised her on her exceptional customer service and I decided to stop in to see what everyone was raving about since I happen to pass by this location everyday and OMG! I did not let her know I saw the video and I don’t think she’s aware that this video is even circulating but from the time I stepped in to the time I left she made my experience nothing short of great. She holds great conversation, is very knowledgeable about product in the store, and is an all around sweet soul. Truly a breath of fresh air on what customer service is supposed to be about! Continue to be great and strive for those dreams as you talked about! I definitely see what everyone is raving about as she’s the talk around town and on TikTok ! :)

Gabby was so polite, she carried a conversation with me and everything. I will be back, thank you for the amazing the service.

Good

I had a pickup for a Doordash delivery I received, and according to the instructions via the app, i pulled up to the drive through window. A snarky gentleman with long white hair at first denied having a Doordash order, and then quickly snapped that I should come inside for pickup. I replied very sincerely that I was only at the window because of the instructions I received in the app. He then sarcastically replied, “sorry”.
I remained in my car at the windo, and he did bring the order to me, but not without more sarcasm. He rushed me to grab it from him because as he stated, “ I have customers! That is why you’re supposed to come in!”
The last time I checked, the customer that I am serving via DoorDash is also a customer of this store!
Furthermore, I initially pulled in the parking lot, and parked my car, preparing to come inside. However, I read the pick up instructions.and followed those instead.
This is my second encounter with this man, and he is not a very pleasant person.

I really don't understand how the own of pit stop allows that racist old man to be the manager!!! I was in there the other night and heard him call a black guy the n word!! By doing this he put customers and his employees lives in danger!!! The level of disrespecting his employees is ridiculous !!! I really hope Theo and owners read this!!! I will never spend a dime at this location while he is employed there!!! I will drive all the way across town to Deianna's store!!! Glenn is the manager's name !!!

This is a terrible place to work. The manager, Glenn, is a wannabe sheriff type that treats all his employees like idiots and will fire you for the stupidest things he can find. My wife lost her job here because she dared ask a friend of his to simply get in line instead of standing by the long line demanding instant service. If you're thinking of applying here DON'T, especially if you're a black male or gay, because he thinks of you as a "degenerate" and will just throw your application in the trash. The store is also dirty, the bathroom is a nightmare, and despite the desperate cleaning attempts by the ever changing short staffed crew, it will always be that way.

Grumpy old man owns this place. Don’t go