Ashley Store

Denair, the sales representative was excellent in his knowledge of sales & discounts & very friendly. Nathan, the office manager took the time with me to help to understand all the paperwork with my purchase. This team was very professional & helpful. As a senior citizen & not having bought furniture in over 30 years, this was an enriching experience.

Today I worked with Tamara. The customer service representative, Alba was my salesperson and Mitchell another salesperson. They were nice, courteous and knowledgeable. Rafael -the manager was in meetings all day however took a minute to greet and acknowledge me. Which I thought was an extra added touch of customer service. I will return to this location for my next furniture purchase.

My mom and I visited a few days ago. The General Manager Brittany, helped my mom pick out quality furniture for my mom’s new house. The store was beautiful and by far, the best Ashely Furniture I’ve seen. This was a one of a kind experience; Will definitely be back for all of my furnishings needs !

If you’re looking for furniture, go see Sterling Moses here. No pressure, knows his stuff and just a great guy to spend some time with. He really works to get his customers the best deals available. Other sales people sell furniture like used cars, not Sterling. A great store with great management!

We visited the store on 11/12, the salesperson was very helpful and attentive. We purchased two couches the day of and were told that they would be delivered to our home by the end of the month. A couple days after, I decided to read some of the reviews and became concerned that we would receive the couches much later than expected, however, this was not the case. They called me on 11/22 informing me that they were ready to schedule a delivery date. They delivered the couches today (11/29), the two gentlemen were quick and efficient. The couches look great and we were very pleased with our experience!

Tamara was really helpful and kind, Mitchell was my salesperson for a pair of chairs, unfortunately the chairs did not come with the tools to assemble, but Tamara demonstrated sense of urgency and addressed my concerns. Thanks for the rapid solution and response. Today, I got an email stating my tool pieces were shipped.

Went in to browse the hunt valley location and the lady Brittany Askew was extremely nice and helpful. The location is also really clean and organized. I didn’t buy this time as I am still deciding, but I will definitely be back soon.

Brittany and Ariana were amazing, they worked endlessly to find a sofa to fit my needs and delivery date!!! Definitely will come back for more! Thanks!

Great experience at the store! Staff was the perfect balance of friendly and helpful without being too pushy/aggressive. We had a bad experience at an Ashley Store in a different city a couple years ago and this store more than made up for that. Excited for our new couch to arrive!

The salesperson, Moses, was terrific. Extremely efficient and quickly gained perspective about exactly what we were looking for. A good experience from start to delivery. Moses truly made this a great experience.

We had a wonderful experience with Alba! She was helpful, friendly, proactive, without being intrusive. We highly recommend her!

Sterling Moses was awesome. He was patient and helpful, until I found exactly what I want and need. Highly recommended!!

My family and I visited Ashley Furniture today to buy a "big boy bed" for our youngest son and worked with Ameer. He was great, he helped us find a bed and mattress for a very reasonable price. Our family is looking forward to receiving the furniture within a month, which doesn't seem bad for the current market. Everyone was very friendly and the Manager RaFael was also very helpful. We will by all means return in the future for any furniture needs.

Great customer service experience with Ms. Alba (salesperson)and Mr. Nate (asst mngr). They assisted us all throughout, patiently answered all our questions and even responded to our call when we needed to change some details for our order. 👍🏼👍🏼👍🏼👍🏼👍🏼

I could not speak more highly of Sterling at Ashley here in hunt Valley. My man was extremely friendly but not overbearing at all like other stores salespeople. We got to do our couch hunting but needed a tape measure after doing a round in the store. As we walked back he saw us and said "Tape measure?" as if he read our minds. Gave us space but when we were ready answered every question, tried to help us with every angle, and didn't miss a beat. 10/10 experience, if you're going here look for him.

We bought a few pieces of furniture, the customer service was A+ Outstanding!!! Denair was very knowledgeable and very helpful!!

My Daughter and I visited Ashley furniture in Huntvalley MD on June 11, 2023. Our Salesman Sterling Moses, Showed what a Excellent Salesman he is, his knowledge his people skills his customers service skills and very attention to detail with his customers. Within almost three hours my daughter and I purchased over three thousand dollars of furniture. From a Excellent and very knowledgeable Salesman... very thankful customers. Thanks again

If I could give a 10 star rating I would. Professional, Knowledgeable, and Fast. I was in and out of the store in no time. I worked with Josh and he was fantastic!

The manager Brittany was amazing ! She was very helpful and helped my decision making process so much easier ! Thank You Brittany!

My salesperson Moses was awesome. He was Very patient (I can be indecisive lol) professional, friendly, and overall a pleasure to work with. I Would highly recommend Moses, he made the process very easy and my sectional was delivered within a few days. I’m very pleased.