The UPS Store

The Holton/Whitehall rd location is amazing! They are always so helpful and patient when people are confused or need help with something! Definitely hometown service😊. Tonight I had a big shipment I needed to return and realized I had forgotten my shipping label and it was nearly closing time and they were happy to help me and we got it all taken care of so that I could get my refund on a pricey item where the deadline was fast approaching. Thank u!

The staff at the North Muskegon UPS Store is always so friendly and helpful. Becky was so patient when I brought in several handmade gifts needing to be shipped all across the country. They suggested a different packing option than I had come in for because it would work better for what I was shipping and saved me money!

I have used this location almost a dozen times now and there has never been a problem (You all should use this over Staples any day just to save in price!) Easy to email in documents to print and always ready on time. But the kicker for me is when something did go wrong (quantity printed was off.... they corrected it immediately and apologized. The owner went out of her way to correct my issue (she delivered my document since I was already home) and I couldn't be more pleased. Affordable, handy coupons available and phenomenal customer service!!! Way to be UPS store, Way to be!

The absolute BEST employees. Libby, Becky, everyone is SO kind, patient, informative, and helpful. I never feel stressed going here or contacting them. I absolutely recommend them.

Super fast & easy to make an Amazon return with a QR code. Literally it took 5 seconds!

Becky was so helpful, so thoughtful, and so imaginative in her suggestions for how to best meet my shipping and document shredding needs! In fact there is a UPS store closer to me, but I purposely went to this location to work with Becky, because her client-focused service was worth specifically going to this location!

I cant thank the people that work at this location enough!! My grand father passed away recently and he left me this 200 year old clock that as very dear to his heart and as we now live in Montana we struggled with how to fly it back home after the funeral from Michigan to Montana. We brought it to this UPS store and they were so helpful and considerate of the importance of this item to me. The girl at the counter told me her manager would be packing this to ensure it would make it safely. I received the clock today with zero damage due to this UPS team going above and beyond to pack this clock and get it to me all in one piece. I am forever grateful
Thank you

Incredible! Had a small package to send to Canada, couldn't figure out the customs forms online. Brought package to this UPS Store, and the wonderful young lady there did everything for me! LOVE it!

This store was affordable and helpful. Becky was a great resource for questions of printing and went above and beyond to help with specific designs to be printed. Highly recommend.

We come here weekly to send off packages to our customers. The staff here are extremely professional and polite. Keep up the good work!

Staff are extremely friendly. I currently have a mailbox at UPS and staff are always helpful.

Every time I go into the store everyone is so friendly and helpful, most of the time I’m in and out.

Becky was so professional, helpful and imaginative that I cannot thank and praise her enough.

They are awesome, the gals have been extremely helpful with all my business needs.

I use this UPS location quite often and have had nothing but prompt and friendly service.

All of the employees here are so nice and helpful.

Very helpful staff when doing a return! Thank you!

Very helpful with returns

Always great service. Always!

Always friendly. Always helpful.