The UPS Store

We have used this store for over 15 years and it has always been the same quality service. I operated a business shipping MOTORCYLE PARTS on eBay for many years and went to this location with no hiccups ever. Now I sell motorcycles and I use them to ship titles keep my license up-to-date.

I am a frequent customer at this very busy UPS store in Acworth and the service is pretty great. But I feel compelled to highlight the exceptional customer service experience I had this evening courtesy of Tom who diligently and patiently customized and printed out beautiful pictures for me. It didn’t matter that it was close to closing time, and his lovely colleagues Hunter and Shelley waited on all of the other customers coming in while he applied his expertise to making and printing the best photos possible! His wonderful sense of humor and polite demeanor are just icing on the cake! Thank you Tom once again for your hard work and helping me to have memories I will always cherish from these pictures! You’re the BEST!

This is seriously the best UPS store I have found in the area. I drove down from Cartersville because Cartersville UPS is horrible.
This UPS is kind, friendly, respectful, and doesn’t make you pay $2-3 for 1 piece of tape.
Best experience out of three different counties (Bartow, Cobb, & Paulding) of UPS stores!!
Highly highly recommend. I will definitely take the drive again just for the humbleness they show here.

Always professional and helpful. Have a mailbox there for over 8 years and have always received great service

Very good customer service, nice and clean place, courtesy and respect for the customers. Keep it up !

The staff here always very friendly and helpful. Great customer service! On my most recent visit, Tom went above and beyond to help me with resolving a return issue with Amazon. Thank you so much for your time and assistance.

Been in there a few times now for my company to ship equipment back. No problem - no hassle. It's not cheap by any means, but the stuff makes it there and I guess I'm not having to foot the bill so it makes life easier for me to just drop it off and have them pack it up.

I've had a mailbox at this store for 3+ years. I'm in and out probably 3 to 4 times a week, picking up packages, and sending them out too. The staff is always courteous and patient. It's amazing what these folks put up with.

I had to mail my tax returns today and Tom was SO helpful. After I left I thought I had messed up and went back and he kindly helped me double check and make sure I hadn't. Thank you Tom for your patience and your outstanding customer service!!

The employees were very helpful

Use this store all the time to ship my stuff with UPS (for a couple of years now). Super courteous workers; excellent customer service mindset.

They provided awesome service. Wait times vary depends on service being received like fax or shipping however they maintain great customer service

Lady in store was absolutely awesome

Robert was very helpful in assisting me with the tasks that I needed to get done in an efficient manner

I find the staff to be extraordinary helpful when I have a simple package or a more complicated arrangement of packages.

I went in to fax some documents. The gentleman that helped me was patient and friendly.

They are all great never any issues I go there all the time

Extremally friendly and great customer service.

Fast

Nice and attentive staff! Very refreshing this day and age!!