Family Dollar

Ms. Iris and her staff are always very helpful whenever I shop. Recently, Ms. Iris gave me some real great advice. At this store your greeted and welcomed.. Yes I know its the dollar store. But think about it... Customer service is not a focal point of these companies. They just want our 💰 but could care less of your shopping experience. Only to care so can they find ways to manipulate us with fake $ales, di$counts etc..

Purchased a hair product from this Family Dollar and it caused terrible white flakes in the hair, so I needed to return the product for exchange.. it was explained that you cannot return a product because it did not work for us, the company needs to be notified... Pat was so nice at the register and called the manager for me....David, the Manager, continued to explain that the product was not defective it just didn't work for me...he showed me where to find the company info....the problem was the product was a little expensive and I could not afford to purchase another...when I had to tell my daughter that I couldn't purchase another, he decided to eat the cost on the new one as long as I agreed to contact the company about the problem with the product..... I have never seen a store manager eat a cost out of empathy for this whole covid thing especially since they have been closed.... David the Manager is a person who leads his store with heart and not with $$$$$$... that makes me a repeat Family Dollar store customer for now on...which actually brings so much more revenue to the store, including the people that I tell my story to...can more store managers learn from this example??...
David you are a Great Manager!!!!

This location is very convenient for me, being on the bus route that serves me home.
The employees are very nice. They are very helpful to me as a disabled person.
This store has everything I need each time I go there.

Very friendly staff. A wide variety of items at reasonable prices. I hope to shop there much more often.

I was attended quickly, conveniently, and cut my finger somehow. was even given a band-aid. great place

Good service

Very friendly staff but busy

Very friendly clerk at the cash register I didn't get her name unfortunately.

I always go in for one thing and come out with more. Just walk around when you go in. You will be surprised.

Fast cashier, fair prices

Clean safe productive

Very hospitable

Great staff

Has EVERYTHING!

Muy bueno

Muy buena ahorre bastante