CVS

My CVS didn't have my prescription on stock so another one did. It world be nice if my pharmacy stocked my prescription, since it's a regular one I take year round.

The employee, Shade, was well versed in his job. He sold me on the care pass without sounding pushy. He was so helpful with the current deals on some of the items I purchased. I also had placed a pickup order prior to coming to shop within the store, and it was ready and correctly fulfilled. I love this location even though I passed 3 other CVS stores to get to it. It is worth the drive. The store is remarkably clean and organized!!!

Just wanted to say the pharmacist (i don’t know his name) and Christina are an absolute delight to work with. There’s another gentleman there, with a southern accent, that is also incredibly helpful. I am a tough customer bc i have several prescriptions that are all scheduled at different times and i even get confused. To say they go above and beyond is an understatement. Especially Christina. I have switched pharmacies after going to H-E-B for years and it is purely bc they are so amazing at what they do. Kudos to all three of them. I really should know their names for as much. As I call, but I’m terrible with names. If you aren’t getting your prescriptions or anything else through this pharmacy you are missing out. So organized, and if a problem does arise they are quick to resolve and really know their stuff especially with pesky insurance issues. And they are right down the road. Major plus

I was helped by SHADE. He was excellent, He provided excellent service & directions to the item I was needing. An excellent CVS representative.

Great service, especially in pharmacy. Love the new self checkout. Staff is courteous and friendly. Great store to just grab what you need without going to the grocery store.

Clean store, great staff. Will be back!

thank you💓

I love this location,except the bathroom is always dirty. The staff is getting better about being around when they are needed. The pharmacy is great! Love the self checkout too!

Very kind staff

Stopped by for cream cheese for a recipe I was making. They don’t have it. Their grocery section could be greatly expanded and improved. They have a whole 4 foot section of hosiery (that almost nobody wears anymore) but no essentials. The whole store should be restructured to be useful to the community. It’s one of the closest food stores before getting to the heb in schertz so they can really do better.

I informed the worker of my first and last name, and told her I was there for a pickup. She proceeds to ask me in front of a customer and another employee, WHAT IS IN MY BAG??? It's none of her damn business or anyone else's in the store whats in my bag. Just ask me for ID OR what kind of order am I picking up. This employee needs to be trained. Never again will I use this location for anything!

Doctor sent over script for toddler after appointment so I went to grocery store to kill time. Plus I was about 30 min away, arrive at pharmacy 2 hours or so after appointment and I was told she was working on it give her a couple more hours. I leave and get home and then I’m being called the script is ready. I could have just waited and got the script then and not came all the way home just for
It to be ready ten minutes later. Normally CVS is pretty good for me but might have some new staff and that was irritating.

Poor customer service in the pharmacy department. Tried to do a walk- in for the flu shot. Pharmacy told me three excuses not to do his job.
- make an appointment even tho the sign says “ make appointment as recommended”
- I don’t have a nurse to help out and there was no customers at all.
- I’m going to lunch even tho the website says 1:30pm was lunch and it was only 1:10pm when I came in.

Dropped off UPS box at about 1:30 today. Cashier scanned box asked my phone number twice and said receipt would be sent to my phone in about an hour. Of course no receipt was sent. Called at 4:45 talked with cashier she said she needed to check on receipt. Put me on hold for 7 minutes and hung up on me. Called again she said I would need to talk to the manager. Talked with manager who said could give me receipt but only has tracking number. I asked if it also showed her store and location? She said yes. I asked if she could text receipt and she said no but she could give me tracking number. I told her I had that number wanted receipt showing that I dropped if off at her store. She said she was not there when I dropped it off and nothing could be done. Does anyone at that store know what is going on with UPS drop off packages?