AT&T Store

Jamie was an excellent help. He took the time to walk me through the process of opening a business line. He is proffessional, knowledgable and respectful. 5 stars and 2 thumbs up and highly recommended

Crystal and Kelsey were so amazing, patient and helpful. They offered me deals that I had no idea about, and I knew it was just a sales gimmick. They both truly cared about me. You will not be disappointed walking in this business these ladies will surely take care of you. The effort they put in to satisfying my frustrations with over the phone customer service was a great relief. Thank you so much for everything you have done for me.

Great place! Went in thinking about switching to AT&T from previous carrier and was sold by how friendly and helpful the team one. Kelsi appears to be a great addition to the team. When she did not know the answer to a question she found out right away. Definitely has my business!

Crystal is very helpful and knowledgeable. Saves me money on my phone bill. I have been with all the other phone companies. And AT&T is way better then the competition. Better deals and plans with the price. Even the costumer service on any problems on the phone she can always fix for me. Thanks again

Crystal is awesome! AT&T customer service couldn't help me over the phone with an issue. Went and saw Crystal who guided them through the issue when we called. She was so patient and professional. Thanks Crystal for all your help.

Steve was exceedingly helpful. Walked us through all our options and found us a great deal. He answered all of our questions - and I had a lot! He was professional and courteous. Great customer care! He helped get my phone set up and went above and beyond our expectations. We will go back for sure. Thank you!

Crystal was the Associate who helped us. We were going from Sprint to AT&T. I am on my dtr and son in law's phone plan. We had Sprint and they chose AT&T. Crystal was great! They were purchasing 5 phones with their kids needing upgrades. Crystal had a wealth of information! The specials that were available were GREAT! We were all very happy and satisfied with our phones. The kids were over the moon with their Google Pixels! I have a Samsung Note20 5G. I am still learning how to use many so many functions!
The best part is my Daughter and her family live in on a 11 acre hobby farm in Welch MN. With AT&T their Service has improved tremendously, compared to Sprint! They are so happy with their Service out there, and their phones. I am the slow learner with all this technology, but Crystal was/is a blessing! I have talked with her since the day of purchase. and she is so willing to help me! Thank you for having this great, Personable, Professional gal at this AT&T Store in Hastings MN. Thank you! Crystal!

Very professional and very knowledgeable about current promotions and solutions to technical problems i was having

Best customer service you could ever experience. I was greeted promptly at the door even though they were busy helping other customers they told me it would be a few minutes before they would be able to help me and I was welcome to look around or grab a seat. I had my 3 year old son with me and he (as a 3 year old) was not really into sitting around he wanted to see all of the cell phones on the wall and play games on all of them. Seeing this one of the CSR's grabbed a tablet and put on a kids games for him it calmed him right down and made everyone in the store a little happier. During my service I had to talk to AT&T on the phone so I was holding my son and he was being a wiggle worm and kept grabbing at the phone saying I want to talk to mommy so needless to say we were have a tough time communicating on the phone, that's when one of the wonderful sales reps grabbed that tablet again and started playing a game with him while I finished up my phone conversation with AT&T. To take the time to see to the needs of not only the customer but also the child that really doesn't have much patience for sitting around a store is well beyond the service that we have come to expect. I would not go to any other store these people want your business and are will to go the extra mile to get it. This is only one experience I have had there and each time I go in I'm impressed. Keep up the great work and thank you!!

Christopher was very helpful. Thanks!

Great customer service. Very polite and knowledgeable. I appreciate that they are informing me of options without being overly pushy.

Everyone at this store is always friendly and every issue i have had with my phone has been resolved promptly and proffesionally! 5 stars....

Crystal is awesome! Very helpful. Great attitude. Loves helping people. Very knowledgeable.

Blake at the Hastings store was and is awesome. He is very knowledgeable and treats everyone with respect. Any of the people in that store the same

The employee who helped me really new his job. I had a great experience I think his name was evan.

Blake & Steve are great! Got really quality assistance in figuring out how to unsuspend my phone number.

The store did a great job, very knowledgeable!

Crystal like always is a huge help, very knowledgeable and patient.
I'd recommend this store to everyone.

Absolutely love this place, Crystal is tenured and very knowledgeable!

Great customer service! Quick, friendly, and always helpful!