Z Express

Edit: 1/25/23
I ordered again, philly cheesesteak w/grilled onions and mayo. OMG! It is tye BEST I've gotten anywhere in Richmond! I had to call to ask them to remove lettuce and tomatoes, but I'm glad I did!!!!

Original Review:
This place is also known as Krispy Krunchy Chicken in Uber apps.
I ordered the philly steak and cheese sub with onions, provolone, cheese, lettuce, tomato, and mayo. I hate tomoato and lettuce on a philly, so I put in notes: extra xfeese, extra onions, NO TOMATOES OR LETTUCE PLEASE. then I added it to the notes at the end again too.

Cons:
1) not actually steak, but ground beef
2) they didn't read notes to remove tomatoes and lettuce
Pros:
1) sustainable packaging
2) tasty
3) it really is a full 12" sub!
4) excellent value for the money

Clearly, they didn't read the notes because it did NOT have extra cheese and onions, as a matter of fact, I didn't see any onions, only the shredded lettuce and tomato I didn't want. One last sort of complaint....it was not a philly steak and cheese. It is a ground cheeseburger on a sub roll.
I gave 3 stars instead of fewer because even though the order was so wrong in so many ways, it was hot and fresh and tasted good. I was still able to eat half of it. However, once it got cold, the lettuce and tomatoes were too gross to eat and too gross to heat up so it went in the trash.
Overall, I can't recommend them unless you call in your order to make they get it right and make sure you know what you're actually getting. I doubt I will order again, but I might. I've definitely had worse for a lot more money.

Crispy chicken and fried pork chops. Real treat when I am over that way. Cakes are good also.

Last night ordered a gyro and turkey sub. The food looked good but it was too cold to eat. This was not the fault of Z Express, it was Grub Hub taking almost two hours to deliver the food. Too bad, because the two guys I spoke with on the phone were sincerely nice and apologetic. Also instructed me to contact GH in order to help, as well as offering me a pick up option. Really cool place with sincere employees. Next time I'm gonna skip Grub Hub and just go pick it up. Good work Z Express!

Best Steak sub I ever eat. Loaded, hot and tasty. Really good food here with great price. For a convince store. Pleasantly surprised, hidden gem.

This place is the best in richmond imo . I love their steak and cheese loaded and tasty . The service is surpassed my expectations for a convenience store .. also it is the cleanest store I've been in in Southside..great job guys

Great fast & friendly service. The owner & staff is what you want in dealing with a good food store.

I'm there everyday I love Z Express right before I go to work JR is the best...

The food was good and tasty. Extraordinary service 👏🏼👏🏼👏🏼

Lobe these people up in this store!!

Great experience 👍 and respectful people...

Best cheesesteak in Richmond period!

Wonderful place, and very kind staff

i love buy a chip and candy

The best sandwiches in Southside