CVS

I just left the CVS @ 603 S. Cedar Ridge in Duncanville in TEARS...not bad,sad,mad tears but glad, grateful tears because of the most outstanding customer service I've received since I really can't remember when. I pride myself in providing outstanding customer service, but the pharmacy staff I encountered this evening have given me a new goal to try to reach for myself!! To be honest, I was seriously considering having my prescriptions transferred to another pharmacy because of prior frustrations due to miscommunication & at times total lack of communication but my encounter w/the staff members this evening helped me to change my mind for now & give them another chance. My insurance plan started over in September & my deductible is extremely high. I was diagnosed w/diabetes in August & for the past 2 months I've only had to pay $25 for meds but tonight I was quoted an amount of nearly $700 which sent me into overload. I contacted my insurance & turns out the CVS staff had searched for coupons & applied to my total to reduce my cost so tonight 2 staff members, Cindy & Cassie went above & beyond to find coupons to apply but to no avail but Cassie refused to give up & worked on it until the pharmacy closed so in total I was assisted for 1 1/2 hours if not more. Even though things didn't work out to get the price reduced it touched my heart so much for all that they tried to help me out...they acted as if it was their $ being spent or their family member or themselves needing the meds. They made me feel like they genuinely cared & I haven't felt that in a long time. Pls CVS acknowledge and reward such outstanding employees as these 3 ladies (Cindy. Cassie & Jeanette) .. they worked so well together like a lovely ballet & they spoke to ALL customers with dignity and respect. I hope that you all are proud of them & that they are proud of themselves!!

Transferred all my and my family's meds to cvs cus walgreens sucks ass. Walgreens gave me wrong meds twice that couldve killed me, one being one i needed for surgery. Hell nah!
Cvs all the way! Havent had problems at all!

I'm being extremely generous. I feel bad for employees only reason I gave a 5. Clearly understaffed and needs organization

Store us clean, associates are helpful is needed.

Jose is the main man, great service! 🙏

Asowme

Anaya in the pharmacy was so sweet and helpful. They you so much for your help this evening!

I was helped by Deetra, her customer service was phenomenal.

Friendly and they wait on you fast

Great manager and service !

Helpful efficient.

Great

Isgood

Pharmacy staff are top notch. Front counter for a good job of calling in help if the line gets at all long. The store is older, and shows its age a bit too much, but it is definitely the best pharmacy option around. You won't be disappointed I the service!

Pharmacy is slow but very good customer service

Love the customers. Love the customer service. Seems to be stocked more so than not. Could use an updated remodel but other than that solid drug store finds.