Big Lots

Love this store, friendly help something new all the time.

Very affordable prices, parking is good close to the building and friendly helpful employees.

Always leave with something. Not usually a lot of people shopping which is nice.

Lady that helped us with our recliners was awesome and great prices

I like coming here to shop every now & then. They have different kind of stuff than other stores. I love their home goods department & electronics. Their furniture is nice too. Always nice people working there.

On a search for a queen bed I would just like to commend the staff at your Big Lot’s Independence location. I called to confirm they had our item in stock and 3 employees answered my call while I was on hold to make sure I was being taken care of . That’s totally unheard of in today’s retail world. Once arriving I was greeted by 2 employees that directed me to John who had made sure the bed was in stock . John them graciously told us to log into our rewards to receive our $180 worth of savings. His crew then loaded up everything and just made our purchase so smooth. Kudos to this Big Lot’s and the staff for showing how customer service is their #1 priority.

I love this place!! Such good prices

Great assortment and variety place. From furniture and food to home decor and kids toys.

Reasonable prices but over all the store is lacking ac.. and if it wasn't for that I would do all my shopping there

I’m a huge fan of BOG LOTS. They have many great buys, for all your household needs and personal use.

This Big Lots is in a great location. I love that is it right next to a Price Chopper grocery store. I placed an order online (via their website) for in-store pickup. Today I made my first visit and I love this store location. Picking up my order was super easy and quick. All of the store employees were extremely polite, helpful, cheerful and patient. The other store customers were super friendly and all smiles too. They have so many cool things (household items) to browse around, shop and you are able to stay within your budget...which is nice! Their furniture selection looks quite interesting as well. I had a great time shopping at this store. It is definitely worth the trip!

The store is nice and neat. Fair priced. And the manager John is very helpful.

I was looking for a Kitchenette Set. I saw 2 that I liked but, they were not in stock. A Customer Service Representative checked around to see which, Big Lots had them in stock and printed it off for me. She said, to me call before you go because they might not be in stock. The Customer Service Representative explained, since the Pandemic stocks have been running low and she didn't want me to waste my time or gas if they really weren't in stock. This was Very thoughtful. She also assisted me with a smile. Big Lot seems to have some really Great Employee's!!!!?

Everyone is super helpful. Mr.George is great at customer service. I watched him diffuse a situation that could've easily escalated if he wasn't so professional. Also to the young black man who just started, keep the excellent customer service you have. There are always going to be customers who think they sign your pay check. On the bright side customers like me will ALWAYS call out GREAT service! I will be back!

Being a member of their rewards program is worthwhile. Can use one offer at a time, but saving $5 on a $15 purchase helps. Variety of coupons sent via email and 20% off entire purchase occasionally offered. Nice selection. Reasonable prices. Helpful staff. Clean store.

Needed an IN STOCK couch quickly, they had a Lane sectional that fit our need. The 2 gentleman that helped us were GREAT, helpful and patient. I was honestly surprised at what a good experience it was.

This store has some of the best customer service in town. What I mean by this is someone consistently greets me as soon as I hit the door. There are always employees around, I don't have to look around for an employee to help me, and they seem like they actually want to help me. The staff here is always very warm and kind.

Very friendly staff, I came in and found a couch that I liked around closing time and a guy named Phillip was super helpful and searched for it at nearby locations for me since they were out of stock. I really appreciated his effort to help amidst his closing routine. I can't say the same for my following phone interaction with the Blue Springs location when I asked if they could hold the one they had for me to pick up the next day.

The employees are so nice at this store! If you need help with anything ask for John he is a super guy and will treat you very very well. Will definitely be back because of the way John treated us as customers. Big Lots John should be the employee of the year!

It has been sometime since I shopped at Big Lots. I've been shopping closer to home so I wouldn't be out and about as much with Covid in the air.
I went with Harry the day before yesterday and it took me 5 steps down the asile to see this store had many items I had been looking for in other big name stores that had been sold out for sometime. There were items like 4 inch paint rollers....good grief, I have been to all three big home improvement stores and they have beeen out for a good month. Harry has beeen looking for garden hoses, inexpensive and light weight. He found them. 17.00 each. He bought 2. Harry is happy now.
After picking up what I needed I continued walking up and down the asiles and came across a few more items I had been searching for. I told Harry that I am going to make Big Lots my starting point from now on. The check out person, and the assistant manager were very helpful and the store was clean. Shelves were in order and the islas are wide. They have a wide selection of merchandise. There were several customers , but we went in between the time when most people are home. We try and plan it that way.
I noticed when we were walking from the parking lot to enter the store they have curb side pick. I was happy the provded it. The the rest room has handicapped access and is clean. Notice was posted for all personal to wash hands. Everyone in store was wearing masks.