Rack Room Shoes

Needed non-slip work shoes. Walked in and was greeted by staff. Was shown where the shoes were I needed. With special of getting a second pair half off, I did get a second pair of great sneakers. Selection was very good. Nice to have the store staff treat you well and answer questions.

This is our place for shoes for everyone in our family from Adult to Toddler to baby. Huge variety of footware.For Work,Play,Dressy,&casual.The manager and employees are very friendly and helpful.At different times, we've had to return shoes for certain reasons, and it was always made easy for us. They also have a points rewards system that add up with every purchase that we've used before to almost pay for an entire pair.They also have the buy one get one 50% off which is great! Definitely recommend this location.

Im very picky when buying shoes. They were great left me alone and when i had questions they were right there to help. I bought 2 pair.

Ben deserves a raise to be completely honest. He always answers the phone when I call. He has amazing customer service skills, and when I had a problem he knew exactly how to go about it! He knew how to satisfy me as a customer and I appreciate that so much! This location is also very conveniently placed is another reason why I love this specific store!

I have never had such a good experience buying shoes. I absolutely hate shoe shopping and I hate asking for help when doing so but Greg the manager was great last night. Not only is he kind and helpful but he is very pleasant and he helped me find the most comfortable shoes I have had in years. I will definitely be back.

Very nice staff and willing to listen and work with those of us who aren't exercising, we're trying to walk better.

Thank you Rack Room employees, you made the experience easy and informative.

Taking 2 girls shopping for shoes is no easy task. The staff at this store did their best to help to alleviate that stress. The store was clean and well stocked. Lucky for me the girls knew what they wanted. The check out process was enlightening. There was a coupon I had available and she told me of a donation-match program. They give new shoes to one of the local elementary schools; to give to children that can't afford to buy them. How can you not give your your business to a store that does that??

These guys bent over backwards to help me get the best price and number of my favorite shoes being discontinued...had to call to a store in GA, who shipped them to the one in Oak Ridge TN and still have me the sale price and no shipping! Love this place and my favorite shoes I wear all year long...they are an earth origins pair. I have 3 pairs of the same shoe.

Love this place , they have a wide selection of shoes for adults and kids . And you always get your second pair 50% off . Also sign up and you will get extra perks . Just a picture of one of the many shoes we bought that night. These girl was sooooo helpful!

The young assist manager trainee was very helpful in selecting small baby shoes. Went out of her way to assist any way she could. Very helpful and very knowledge in the shoe business. I would revisit this store in the future.

Travis W. Was very helpful and courteous when I entered the store he approached me to assist me with returning a defective pair of shoes I had bought from Rack Room over a month ago. It was a no hassle even exchange process. I would recommend the Oak Ridge location to anyone interested in getting a good quality of service.

Great place to get your slip proof shoes 👞, always have my size when I need shoes. Great customer service to boot,keep up the good job........

I always have a problem finding my child's size but the employees are very helpful and friendly. A gentleman offered his assistance right away and checked in their stock as well for her size. They can order the size you need if they don't have it in stock.

Great store to shop at! They always have the buy one get one free promotion. The sales associates are always very friendly.

Always great service, just can't Always find my shoe size. But that's anywhere. I have a large foot for a woman 😁

I go there every six months and they remember me. That's always a plus in my book. Anytime I've had problem they fixed it no hassles. Great place to get your shoes.

I popped in this morning to return some shoes and the gentleman helping me was so kind and accommodating. The store is so clean and properly stocked.

Love this store always got a wide variety of shoes.

Great prices and I love a place that will just let me look as long as I want to and try on as many shoes as I want to manager was super sweet and friendly and so were the workers

They have a great selection of shoes and sizes... Plus we got two pair of New Balance buy one pair and 50% off the second pair... We will return...