Pepper Palace

I just left Pepper Palace and I am most impressed with Delores C’s EXCELLENT customer service. From the start to end of my time in store today, Delores was simply amazing. She has outstanding customer service & attention to detail, very knowledgeable about the products, and truly cares about customers. She’s truly a gem and her excellent customer service was refreshing. I ended up buying more items than expected, because she was so knowledgeable and made some great recommendations. I’ll be coming back, just off of the great experience she provided me today.
THANK YOU DELORES! 😊

My boyfriend (an avid hot source guru) & I went to the Pepper Palace & left not disappointed. My boyfriend loves anything with heat and with the guy who helped us he left not disappointed. As for myself, they had some pickled, hot green beers which i was over the moon to make a Bloody Mary with; also they had the delicious hot sauce provided for the oyster house across the street! If you’re looking for a place with some hot sauces, spices, and some other things you won’t leave disappointed! Can’t wait to make another stop :)

Had a great time tasting over a dozen hot sauces and buying 12 bottles of said sauces as well as some dry rubs. Gee Whiz and Delores were so helpful with their knowledge steering me in the right direction of what I was looking for. Thank you both for a great experience!

Love me some hot sauce and what a fun store! Get to sample any hot sauce, wing sauce, seasoning and salsa. The gentleman behind the counter, GeeWhiz, was super friendly and super helpful! Grabbed as much as I could!

Absolutely amazing place, with amazing staff!!! The customer service is above and beyond wonderful!!! Delores is awesome!!! Gee-Wiz is also awesome!!! Delores helped us pick out so many different things after getting to know what we liked. She told us her favorites which led to us trying more new things!! Gee-Wiz was super helpful on new recipe ideas as well!! We visited the store three different times in our weekend trip. Lol. It was an awesome experience getting to know them and being around people that care so much about not only what they do but their customers!!!! If you want truly amazing customer service, this is the only Pepper Palace to visit in my opinion!!!! Not to mention the sauces and salsas are great too!! :)

Stopped in to see if they had the spicy challenge still, was told they updated the hottest sauce. Turns out I had a lot of personal growth in the spicy challenge, in 2019 I needed milk and in 2024 I only sweat a little.

10/10 the selection of sauces here is also unbeatable.

My family and I stopped by just to browse and we were blown away by the phenomenal customer service and huge selection of hot sauces! The associates truly went above and beyond to help us find hot sauces for each of our spicy preferences, plus helped us find dry rubs that complimented the hot sauces we selected. We ended up buying about 15 bottles!! I seriously can’t recommend this place enough!!

The service was great. Delores immediately grabbed my attention with her thorough knowledge and suggestions for the various sauces. I came in with an ice cream cone in hand and she took note and right away suggested a hot sauce that would pair well with my dessert. Although I was hesitant her suggestion proved to be a perfect pairing. I’m definitely coming back for more!

We were visiting national harbor with our friends and family and ended up visiting this spice joint. They had t aray of hot sauce to try before you purchase. Numerous variations of spice level. Our favorite was sweet chipotle hot sauce and ghost ketchup. I ended up buying 14 bottles. They also had a promotion going on where you buy 10 and get 3 free.

We had a blast hanging out at Pepper Palace tonight. The lady that was working was super easy going and friendly. She was extremely knowledgeable about all of the hot sauces and would tell us how she used different hot sauces on her food at home. Just very insightful. We had the time of our lives just sitting there and tasting the sauces she’d recommend. We were going to only buy one bottle… we ended up with 5! Tasty sauces!

This place is amazing, I have never seen anything like it before. Great service and advise.

This place is a hidden gem. Delores and the guy were so knowledgeable of the items. They knew the flavor profiles, the ingredients, the heat levels, etc. My apologies for not remembering the guy's name. He is a hot sauce mixologist. 😊 They offered some great suggestions. We left with 3 bottles of wing sauce and a bottle of hot sauce. My family had an enjoyable time sampling the items.

Incredible selection of hot sauces and salsas. The store was spotless and the woman who helped us during our visit was excellent.

Some of the most friendly customers service I have ever had great staff. They even remembered us from the last time we came. Highly recommend great products for all taste types.

Probably one of the best customer service experiences of my life…I mean that. We stumbled in this store not knowing what to expect, but ended up being blown away by the experience. I will be a repeat customer

Such a great experience! I love that you're able to try the hot sauces before you buy them and the guy that helped me was cool af. and asked me questions about what heat level and peppers I like and then picked out a hot sauce for me to try and the one he picked was so good! Best salesman ever! So sorry I forgot his name. But it was today around 6pm! He deserves a raise

Stopping in this place made our day today! Amazingly friendly, knowledgeable and helpful staff who took the time to talk with us and make recommendations. We will definitely be repeat customers!

The store has a wide selection of hot sauces and salsas that all have samples you can try of them. There were plenty of rubs and seasonings you could get as well, but the store's main draw was it's wonderful staff. Linda was incredibly friendly and knew the ins and outs of all of her products. Definitely visiting again soon!

Had an amazing time shopping at Pepper Palace today. I went in to stock up on some of my favorite seasoning blends (garlic/herb, Chesapeake Bay). I ended up purchasing four new seasonings. The customer service was great. The employees were able to answer all of my questions and provided guidance on purchasing. I can't wait to return.

This place was awesome. The store was clean. The two lady associates were friendly. They greeted us and was not pushy but was asking if we needed help. Gave us suggestions and asked what we liked. They have salsa, bbq sauces, hot sauces, beef jerky as well as hot things. Great samples were great to try they had out fresh chip to sample with and clean spoons. Picked up a few for our self and a few gifts. Store associate told us about a special they were having. Will go back for sure. Keep up the good work.