Champs Sports

I walked into Champs on Friday feeling a little bit overwhelmed since i am not a big fan of retail shopping. Some of the employees didn't really approach me but one did and it was one of the greatest experiences i had as a consumer, especially one who doesn't love the idea of shopping in a mall. Her name was Tina and i am not sure of her title at the store but it should have been manager if it wasn't. She was knowledgeable on not only the product line but the size (actual size) on how things actually fit. She knew prices and was able to answer any and all questions i had. While this alone was impressive, her attitude and personality is what is leading me to write this review. She was approachable and sweet and friendly. She didn't make me feel like i was forced or pressured and made this a great experience. She put me at ease and made me feel important. I made a purchase and maybe i didn't spend a ton of money like others, but it did not cause Tina to treat me any less important. I really hope someone sees this and acknowledges this because with so many people posting about negative experiences, there are people who are so enamored by the service received, i felt i had no choice but to share. Thank you Tina for being a wonderful representative of your store and a wonderful person in general.

From the min I walked in until the min I walked out my experience was great at this store only because of one reason, and that was the exceptional customer service skills shown through the Sales Personnel Justin. He greeted me with a huge smile and the vast knowledge of sneakers he has + the people skills made me not want to leave the store. I was window shopping to make my Christmas list for my son and my love and he was helpful in every which way. Each question I had was answered with such respect and unbiased opinion of best of his knowledge. Even though I told him from the beginning I wasnt gonna buy anything that day Justin went above and beyond to make sure I left as a happy customer wanting to return to him to make the purchase when I know I can order them simply with a click on the computer at home.

Justin is a great asset to the company. Great customer service skills + the vast knowledge and the personal touch he gives each customer will help Champs make a lot of money. I as a returning customer would highly recommend him being considered for the next promotion with in the company. Great service every time I walk in. Anyone having trouble deciding which sneaker or any goods from champs to buy for your loved ones? Please go see Justin he will make sure you're a happy customer leaving the store wanting to come back.

They had the sneakers I wanted and customer service was great staff is was very helpful and nice and I'd definitely recommend shopping there..

The salesperson Sherif was awesome. He deserves a raise. 2nd floor outside of Macys...

It was very noice, would come again because I'm a champ-ion tee hee

Great place amazing service

Very friendly staff

Champs sports

Uhm shoes?