Safeway

My boy Dylan was cracking dude, love this place there's a way about this place or from the top down everyone's so respectful kind straight to the point and hardworking Love this place

This safeway is top tier, shelves always stocked, always multiple check stands open and they don't hide items when they have sales like other safeway stores.

Peter Kavanaugh is an outstanding General Manager of Safeway Balfour Brentwood California. We have patronized Safeway since moving to California as newlyweds in October 1973. The entire staff of his store are well trained, friendly, personable, and helpful. It's a pleasure doing business at his store.

Shelves stocked well for day before thanksgiving

Always clean and well stocked.

I normally shop at the Balfour Safeway since it’s closer to my house, but stopped at this one today b/c my Safeway was out of the items I needed. This one didn’t have the brands I wanted, but they had the generics that I needed! But what I really want to comment on is the customer service; incredible!!! The cashier rang me up wrong, and was going to charge me full price for a sale price item when I pointed out the discount would’ve applied to my previous order, so the manager came right over and worked his magic in the friendliest manner and then when I got ready to pay for my *extra item, he pointed out that they owed me money (b/c of the whole missed discount thing from the beginning)! I mean...when was the last time that happened to you in a store??? I was at Home Depot yesterday and the cashier quoted the price of my item through looking it up on her device as $18.99 and then when she typed in the sku on the register, came up $20.00. I pointed it out and she just shrugged and said the other price came up in the computer. Ummm, didn’t you just literally check the computer yourself to find that original $18.99 price?!?!? LOLOLOL. Honestly, it didn’t matter to me b/c it was just a $1.01 difference...but wow! I mean, just the difference between customer service! So even though this Safeway is 7 minutes out of my way, I’m more than happy to stop by here should the occasion arise!

This is a pretty darn nice Safeway as things go these days. The facilities are clean and well-kept. Their bakery-deli area is particularly good. It happens to be a good spot for non-meat eaters and ice cream lovers to grab something quick. Check the soup shelf in front and the frozen aisle immediately rear of that. Recently they've done a killer job of keeping lunch like snacks and cold drinks available too.

Yeah I loved how I finally found a store with a great selection of everything now that everything is so outrageously expensive I can't afford any of it! It's made shopping a real depressing experience.

Love the Organic produce, also the best Organic blue corn and sesame chips.

I love it I grew up on East Coast with Safeway that was my store Massachusetts and have not been to a Safeway in about twenty years. I am only shopping at Safeway stores from now on. I just got that feeling from the employees that they are happy they are not rush rush rush like everybody else. Everyone at that store was very personable employees and customers alike. Thanks Safeway for bringing some good memories back.

I love our Safeway! Their Customer Service is amazing...always being asked as employees pass by," can I help you find anything", a smile (seen even through their masks) etc.
Some to Compliment would be: Nancy,Kelly,Andrea,Heather (meat dept) and the Produce dept. Keep up the good work!

We ordered 2 birthday cakes from the bakery. Both cakes were ready when I arrived, paid for too! All I had to do was gently loaded them into the car, and bring them to the party!
Don’t forget to buckle up, keep the cakes safe! 😜

I gave 5 stars because the employees are very friendly & the store is clean. If I could give another review of management, it would be 0 star. I was there today & saw a family with NO masks & then another person with NO mask. I even remarked to an employee about this & he said it is supposed to be enforced, but it obviously isn't!!!

I love my little SAFEWAY, it's really not that much more expensive than foodmaxx or Raleys, it depends on what your buying. Foodmaxx is dirty customer service is terrible, I DONT MIND PAYING A BIT MORE TO HAVE GREAT CUSTOMER SERVICE, my husband and I are both handicapped so bagging the groceries for me and at least asking if we need help out is very important. Also the QUALITY of foods they carry are fantastic! Such great DEPARTMENTS !

Great people to deal with while they are well stocked I love how the bakery / butchery help out when there is a special need or request

This has been my go to grocery store for the past 20+ years. They are currently remodeling and have moved things around so it's taking some getting use to. Staff is friendly , lots of new faces as old ones have probably retired.

It was very hot out today but inside was cool. Alot of people in store but everyone was in masks and keeping distance best they can. Lots of smiles even though you can't see them through the masks their eyes showed it. Good shopping today.

Is so good start the morning and go and buy something that you need at safeway.
I work at school and we pick up the kids at their houses, so we go for many cities around the bay area, so I always buy something at safeway on the way.
Today is my first time buying in this safeway, bathroom was clean.
And the best was the customer service from Paul ( I read his tag name)
I really appreciate people working in places that are the face from the company.
May God Bless You Paul, and this ⭐⭐⭐⭐⭐ is for your kindness way to be.

Very friendly service. Every encounter was wonderful. My cashier Mr. Bentony was awesome and my deli clerk Sharetta was awesome as well. This was a very good experience. Thank you for a job well done!

Just wanted to give a shout out to Dylan in the Meat Department and Micheal in Produce! You guys are Masters of your departments. You're very knowledgeable when it comes to items in your department and there location. I think these guys deserve to be paid like the experts they are.😉 Keep up the Great work!