7-Eleven

I have visited this store several times on this trip but the best experience I had happened last night after 9pm. I stopped in to grab an armful of beverages and the woman behind the counter noticed that I had purchased an item that had a 2-fer sale, meaning I buy one, I save $1 on a second one. I told her I hadn't seen the sign but I would take a second one. She told the cashier to ring up a second one and then this kind woman went to the back of the store and grabbed a second one for me. I have never seen this level of customer service from an employee of 7-11 nor any other convenience store. I thanked her and told her how much I appreciate her kindness. We chatted for a few moments before I thanked her again and she told me to have a good night. I don't know if she was a manager but I hope that the store owner sees this and gives her some recognition and positive praise for going above and beyond to make such an impression on an out of town visitor that I am inspired to write a review of the store. Thank you for making a positive impact!

The best 7-Eleven in all of Downtown Chicago. Customer Service, clean.

Shelly answered the door for me and was extremely helpful in pointing out the doorbell that this 7-Eleven uses in the middle of the night! Luckily, the manager, Shelly, head seen me out of her peripheral vision at the front of the doors trying to enter!

Staff was so helpful and just friendly. This is our first time in Chicago and we walked to the 7-eleven for milk and snacks. It's got a little bit of everything, was clean and the employees were great. This will definitely be our little shop for the rest of our trip.

I might as well warn you but most people commenting are angry BLM people. Don't pay any attention to them they're just angry about a video the mom took. I was there that day and the kids were throwing merchandise like they were football's, playing around, and one kept looking at the cashier while the other was slowly aiming for the door. It was pretty late too and the mom or dad wasnt anywhere to be seen... Were it my store, I wouldn't want them in there. Would you? The 7 eleven crew don't deserve the hate they are getting.

Sarah is the best. I stop in 3-5 times a week and she greets and thanks me by name all Time. Oh an her eyebrows are on point.

This is my goto

Well stocked with everything from pizza to alcohol. Not too sketchy, lol. I didn't get the locked wine refrigerators at first, but another customer clued me in to get the attendant to unlock them. Prices were reasonable for shopping at a convenience store.

They always have what I’m looking for and have been friendly to me.

It was there when I needed it for bandaid and pizza rolls. Good for that. Not much else.

I get what I need, if the store isn't out of it, and that's it.

Sure is a 7-11

i like going there it is close to my place and now that they 24hrs i know i can get what i need anytime of the day.