ampm

Tee is a gem! She was so funny and kind. I hope she's being treated well there. The store was clean and well organized. I even said to my fiance that this is the cleanest gas station store I've ever been to. I will be back for gas, snacks and to see Tee again.

On the large side for convenience store. Excellent array of drink dispensers.

I like the people at this ampm they've always been very nice to me.

the review that's talking about not being able to use the bathroom there's no establishment out here that's going to let you use a bathroom during a pandemic and violates health code regulations. Get used to it. The employees didn't make the rules.

Started as a customer (5yrs. ago) & I loved how clean, organized, friendly, & great customer service I would get ALL The Time!! I knew I can do the same too so I joined the team #ampmteam #salinasautomallcenter

Not the worst. Not the best. I didn’t like that you had to use a bathroom key to get into the bathroom.

Unprofessional cashier yelled at me when I was trying to get an. Ic. Then yelled at me again when I didn't know where her sink was. Won't be going to AMP m ever again. Extremely unprofessional and toxic experience.

11/1/2024 @ approx 1:15 pm , tried to buy a Powerball lottery ticket, the clerk asked to see my ID , I said no ( I’m 56 yrs old ) , he said “ it’s our policy “ , so I walked out , bought a ticket at another location. What a joke

Absolute dog water experience. If I could give it negative stars I would. The night staff are absolute clowns. I was standing in the store for 3 minutes before anyone noticed I was there. I asked to use the restroom and it was “out of service” I don’t believe anything was wrong because the cashier couldn’t explain what was wrong with it. I think the purposely refuse access so they don’t have to clean it. I asked to use the employee restroom and they refused because “the owner is watching the cameras”. This was at about 3am I don’t know what kind of owner watches his cameras at 3 am to see who’s using his restrooms. Obviously they didn’t want to let me use the restrooms. Furthermore, the employee needs to work on his attitude towards customers. So if you’re the owner and you read this get your employees in check my man.

2 older women working register, extremely rude on Saturday @ 11:30am. They sold us a car wash, we drive through an extremely narrow drive in, come to find out, the monitor says the car wash is currently UNAVAILABLE. We then have to reverse out of this tight drive thru, I go inside and ask for a refund, I was then told “no… the car wash is good for 14 days” I told her I am from out of town and was only passing through, she begins to tell me there is nothing she can do, she said I can wait to speak with manager on MONDAY, again, I remind her I’m from out of town and would just like my $7 back. At this point, the other cashier is smirking making comments how “an out of towner is being rude HAHA this is ridiculous”. Bathrooms were also not working. I wish I would’ve read the reviews before stopping here. Great location, terrible customer service.

Don't even go for a fountain drink. The ice tea, gatorade and lemonade are all carbonated, and if you say something slthey literally say oh too bad. Morning male manager and morning female manager differe t days.

Not only did the person working lie to our faces that the city won’t allow public restrooms (the chevron one exit down on Laurel has restrooms), I took a photo of the cashier wearing his mask BELOW his nose while ringing customers and there were two customers without masks at all. When we asked why, he told us he kicks customers out if they don’t have masks. Apparently he does this after he rings them up. Avoid this place.

I paid for a $7 car wash that ran what appeared to be sand up and down my vehicle scratching the paint leaving tons of debris on the truck!!! My daughter went in to the store with the reciept to talk to the store personal about a refund (not knowing it put scratch marking from the brushes rubbing the sand arround) The cashier a verry cocky little son of a gun!!!
My adult daughter explained the wash just put sandy dirty rusty looking debri all over the truck he Took the reciept. After talking to her like trash he gave her five out of the seven bucks back and then said enough?? then gave her another dollar after more cap talk then told her "do you see the line you are causing? Loudly in attempt to embarrass her and then told her to stand asside and wait after serving the other customers he brgan to belittle her again he gave her the other dollar. She again asked for the manager. No reply she asked for the name of the manager, owner, someone in charge? I am disabled so I finally hobbled in and asked what was going on, he then got right in my face aggressively and put a refund receipt inches off my noise looking for a hostile responce!
I handle myself professionally requested my original reciept that he refused to return.
I'm not going to let go of this!!
It WILL be resolved.

I had to go home re-wash the vehicle, I had to attempt to wax squirrels out of it from the sand that got ground into it, it is going to get buffed or what ever it takes to make it right!!!!!@

I'm SOOOO pissed!!!!

This little punk inside that store needs to be fired! someone needs to review the video!!! customer service????This guy doesn't have any idea what customer service means.

Please note the sand and piles and piles inside and outside the car wash it was dripping off of people's Vehicles as they pulled out, Check out the photos!!

They never really have any thing cooked. Asked the the worker there if they can cook a bbq sandwich and just responded with a no. I had asked before with other workers and they were able to help.

We use Arco exclusively for our cars. We are driving from So Ca up to Wa. I get this lame excuse for the rest rooms not being open. ( we lost the key). To the owner..., find another line of business. You are terrible at this one.

This place sucks cold is car wash today 10 DOLLARS. and no soap guy at register said cant be bothered to refund come back tomorrow