AT&T Store

Stacy has to be one of the best customers representatives I had the pleasure meeting. Thank you N. Main location for outstanding customer service.
Margarita.

Julie is amazing. She definitely puts her heart into her work. She went above and beyond helping us out :)

Eric Torresgil I am very thankful for him because he helps out my mom, my brother, my sister and my son to get all new phones. He was very respectful ,friendly, and had a lot of patience with my family. I think the boss should give him a raise. Thank you so much Eric for helping out my family and I. we will be only going to him when we need anything.

Martin spent a great deal of time exploring options for my family service plan to minimize cost and optimize service benefits. Thanks Martin for your awesome customer service.

I was overwhelmed by the very courteous and patient representative who resolved my challenging tech issues in a call to Apple’s Monterey store today!
Kudos to Brandon!

Thank you Stacy, so informative . I appreciate your help with today’s purchase. See Stacy for your products and services. Happy Holidays everyone!

Had a great experience with representative Alex and he made sure all my questions and concerns were answered and also went out of his way to help me get the best deals. Super patient and very helpful and guided me through the whole process. Definitely recommend you guys

Stacy "Sparkles" is an amazing AT&T associate! We literally walked in the door and was greeted immediately followed by a warm smile. Within seconds we were sat at a table to be helped with all questions, concerns, and phone plans that were beneficial for us. There was no force or pressure to sign up for something that wasn't suited to our best interest, Stacy made sure to listen to all our concerns and phone plans that catered to our needs! She will take her time to make sure you leave happy, informed, and satisfied with your visit regardless if you walk out with an item or not. It felt great to shop, ask questions and not feel sales being pushed on us. Thank you for everything!

I don’t want to go into awful details, but I needed to do a billing responsibility transfer from my account to my daughters account. Everything got so mixed up, working with a California store and an Arizona store, to have a fraud alert placed on the account. Let’s just say nothing was going in our favor working with the East Coast Fraud Dept to California time zone, along with authorized users. The whole thing was an absolute nightmare. I was starting to feel defeated and thinking we were just going have to deal with having the fraud on this line and not be able to do the transfer for our daughter. I went into the store and I was greeted by Stacey Beirn and I told her my dilemma of what I’ve been dealing with for the past three days and waking up at 4 AM to communicate with the East Coast fraud dept. She handled this so beautifully and was patient, kind, knowledgeable, and she wasn’t going quit until we had a true results of our situation. I’m just amazed at the extent of her customer service that she showed us and I am so grateful for her time and all of her efforts. By the time my two hour visit at the store was done, she had the transfer done. I have an experience this extent of customer service, and a very long time. Thank you Stacey for taking care of our accounts.

I've been coming to this AT&T store for ever. This was the first time i was NOT in there for hours on in. I've been trying to fix some billing issues and phone issues for months. The last time i was in the store for 5 hours and no resolution.. today, was very different. I got help from Nikko, who was awesome from the beginning. He helped me with my internet services, no problem. Then when i asked him to check my wireless bill, he noticed some inconsistancies. He asked Daniel, one of the managers to come over and see what was going on. Daniel helped with stuff that Nikko has no access to. AWESOME! THAT'S TEAMWORK. What i spent 5 hours at the store last week without resolution, was fixed in less than an hour today! Thank you Nikko and Daniel. You're My AT&T Rockstars.

Julie was very helpful since the beginning if you need any help she's the way to go. She has amazing customer service! She is very informative and to say the least nice (:

I needed to go into the store to purchase a new phone. I'm handycaped. Clairol open the store door for me. She brought everything to me I was interested in while I was sitting in a chair. She answered all my questions and set up my new phone. She helped me get up and carry my bag to my car. She helped me with my walker and to get in my car. Thank you

After struggling for 7 months with my bill, back and forth trips to Att…finally it was resolved. The manager Martin was very compassionate and attentive to resolve this issue along with his Representative Samantha who was also super attentive. I definitely recommend these two to help y’all!!

Stacy B was outstanding to work with to buy 2 new phones and a new iwatch. She looked over my account to make sure everything was updated and I was paying the amounts I should. She was amazing!

OK, so Stacy Stacy was very professional very kind took the time to listen to my needs. She did an exceptional job helping me restore my phone. I am very pleased with this customer service I received with Stacy.

Stacy, is amazing!!! I only deal with her. Every time I come in no matter my issue she is always smiling. Stacy has been there for several Yrs and knows her job inside and out. She goes out of her way to help find a solution even if it seems impossible.

Diego was very helpful. Made the process of switching over very easy. Manager Luke was very knowledgeable and kind. Great experience overall. I will be bringing my family over soon.

Julia i want to commander her professionalism in customer service it was outstanding she definitely needs to be commanded on a job well done here at AT&T. It'll be somebody to keep in your guys's on payroll. I definitely believe that she should be commended maybe even employee of the month and thank you very much.

Hello thank you goodday yes sir no sir happy holidays 😊 good day good afternoon have a wonderful night thank you good bye God bless you

If you need help, go to Carina. After a terrible experience with other AT&T reps (not at this store, but on the phone), she was extremely patient while we dealt with a complicated problem. Carina immediately identified the issue, was quick to help us when it felt like no one else could and she waited patiently while we remained on the phone with the other AT&T reps.

After reading several other reviews, it's clear that she's an amazing representative to others and treats everybody equally. Without her, we probably would have lost our minds.

This woman deserves a promotion and $$$$ for her knowledge, service, and compassion! Thank you again, Carina. <3