CVS

A lot of people don't understand that a pharmacy is still a medical center but just put into a retail setting. The systems don't work until the opening time (which hours will change in every location you go to). There are issues with CVS system such as -receiving messages it's ready when it is not. It actually doesn't mean it's ready but more we received the prescription and are working on it. If there are insurance issues or it wasn't sent in properly by whoever prescribed it then it will need to be redone. Which takes time because we have to send it back to the prescriber to get it fixed. The insurance is also a tricky one. It's not something the staff actually calls and fixes this is your insurance and every prescription with different insurances causes thousands of combinations in our database. So no, we can't just always go in and fix it. (I am a floater who works in CVS). Another thing to mention is every CVS is understaffed and this one heavily. The person at pick up is also working the drive thru the phones putting the prescriptions away and doing other task that the pharmacist has them doing. So yes, it will take time. Just like any other understaffed medical center. Do you ever go to the hospital thinking you're going to leave quickly? Probably not. The perspective of this fast paced system with pharmacies isn't sustainable. Yes rite aid might be faster but also because it has less customers. 8 locations have shut down in the past month, there will be more to come. We take In those who were once rite aid and now we have double the load. If you prefer somewhere else we won't argue you about it and we're happy you can find a service that fits you best. If you prefer CVS or don't have an option then I hope you can understand that this is still a medical center and we work with hundreds of prescriptions a day. Thank you for your patience and time and thank you for being a part of CVS

These women are amazing at handling the immense volume of patients they deal with! I think it's terrible when I watch customers giving them a hard time when they're obviously busy!! They deal with drop offs pick ups and drive thrus and they handle it! People just need to be patient, most of you arent dying...

Pharmacy is great. Store is understaffed as are all retail stores. People have to learn to be more patient. The staff is super friendly.

A great pharmacy team! Thank you for all that you do :)

*** The pharmacy doesn't open until 8 A.M ***

very great , wonderful people

Very efficient staff.

This place is great F'Real.

Great Drug store

Очень хороший магазин и аптека!