The UPS Store

During the busy holiday season, I needed to send a very fragile ceramic Disney Christmas decoration to my brothers in Southern California. Let me tell you that the employees at the West Linn UPS Store carefully wrapped each fragile part of the item with extreme care. Although I had to pay for special care packaging, it was well worth it, just knowing that it would arrive unbroken. My brothers were very happy in receiving the item, and we all joked about how it took them 30 minutes just to unwrap it! Thanks to ALL of the UPS employees who took the time to make sure my brother's Christmas present was received in one piece!!!

Great experience. I routinely use many of their services - from document disposal, scanning, printing and of course shipping. They are always so professional and efficient. A routine ‘go -to’ for friendly and exceptional help.

This is the best UPS location I’ve been too. Nate is especially kind and helpful. Overall, it’s consistent professional, polite and so easy ! Very efficiently run.
Thank you!

Very capable staff at this location. Always willing to help - and they've even happily obliged when asked to recycle packing peanuts and plastic air pillows. Top notch service!

The best customer service at any UPS store I have been too! Also open on Sundays. No other one is!!

We ship through this store often as well as using other services (faxing, copies) and they are great! We drive from across the river to this store for their services.

I had a package lost, scanned in and then disappeared. This store rocks, quick submission and UPS refund of insured value.

Recent shipment including mistakes I made were handled exceptionally by Mariah - customer service above and beyond!

The new owner has made this UPS Store an even better place. Everyone is kind and the store is organized. I made an appointment for a Passport photo and was served promptly. They are doing all the right things. I appreciate their being a part of West Linn community.

I had a great experience at this store. I was looking for a cylindrical shipping container, and this UPS store had lots of options. In addition, 1 bought 2, and only needed 1. The UPS store was kind enough to refund me the cost of the extra one I bought. I had an amazing experience at this store, and plan to revist.

Oh my goodness, I want to thank Saoirse <3 for helping me today. I am a technically challenged 73 yr old lady and needed her help with QR code pic on my new smart (not me) phone. I was really stressed out when I went in & I told her I didn't know how to return things to Amazon. She smiled and said, "no problem". I was immediately relieved because she was patient & showed me what to do, including making my screen brighter. I was in and out so quickly, thanx to her help & good attitude. I walked out smiling & 3 people smiled back at me as I went to my car. Keep her on staff. Just sayin'

I love our local UPS store in West Linn. Very friendly, knowledgeable staff. They greet you and acknowledge you, they offer suggestions and are very easy to work with. We are lucky to have them in our city!

Staff is always friendly and helpful. Store is clean and organized. I’ve been coming here for years and will continue to do so. No matter how busy or hectic it is, the always handle things with a smile.

👍Kudos to Joe G, cashier at the West Linn UPS Store for great customer service. He patiently assisted 6 of us customers within 20 minutes of closing Sunday, Dec 11th. He was very professional & helpful with a good sense of humor.
Joe G, Cashier, Employee# 217675
UPS Store# 4182

Best UPS store around. Service is fast and friendly! They take the time to discuss all the mailing alternatives so you can pick the right delivery time and the right price for you.

The staff and the store are great. Perfect location, usually a free parking spot which is critical.

But like everything in America now comes to those that are standing in line. Moody angry anxious impatient, if you have any of that with people standing in front of you, I have had very uncomfortable experiences just wanting to drop off a package. Once again, the staff is awesome they work very hard and I appreciate everything they do for me. The people in line, OMG!!

Whenever I swing in here to do a small errand, the folks who work here are funny and I really enjoy even the small interactions with them. I think they must have a great work environment, because their buoyancy and playfulness extends to each other and the customers. It's weird, but I actually look forward it when I need to swing by this place.

This is my favorite UPS store! All of the staff is extremely friendly and very helpful! They've even taught me how to do my Amazon returns. In my opinion they rock! Thank you all!

Staff is always helpful and go out of their way to help me… prefer them to other sites for ups services

The UPS store in West Linn is absolutely wonderful. They are so helpful and listen to what you need and do what you ask. I'm so happy it was taken over by an owner who really cares about her customers.
Diane K
West Linn