Bitlux | Private Jet Charter

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Our experience with Bitlux was exceptional! Chris of sales, went above and beyond to answer all our questions and ensure we got the best possible option for our trip. Additionally, Caio of operations played a crucial role in making our journey unforgettable. We are extremely satisfied with the service we received and would not hesitate to recommend them to others.
We look forward to working with them again for our next travel adventure!

Having worked with a few private jet charter before (including memberships)and not being fully satisfied, I decided to find a new company for my international trip. I have to say this team was top notch. They went above and beyond at every step of the way. Communication was exceptional!! I loved that two (2) members of the team came to meet my group at departure.
Thank you for such an awesome job!!

Jeremy Schwietz made our experience world class from booking the flight, the light jet selected, catering, and transportation for my wife, two dogs, and me. Every detail was covered. He even took the time to greet us in person when we arrived at KPBI! We strongly recommend him and Bitlux.

We began a search for a private jet charter company when we are looking for a solution to safely and efficiently move our family with pets from Mexico to the US.

Adding complexity to the international move was the potential to fly out of a newly opened airport in Tulum. When we started our inquiry, there was not yet international travel and immigration services set up.

This was also going to represent a large expense for us, so we were hoping there would be some empty leg opportunities for us to utilize to help reduce costs.

We reached out to five different companies - two did not respond and a third was an AI bot endlessly loop. Two were professional, prompt and helpful - one of which was Bitlux.

However, Caio at Bitlux was without a doubt the most prompt and thorough - he reached out to me via three different means (phone, email and text) to assure he was working on our flight. He asked helpful questions and was kind and personable, expressing empathy and understanding of desire to take care of our animals.

But even beyond the much appreciated kindness, Caio really excelled - he was able to find out actionable information from the new Tulum airport, the FBO, and the laws and rules from immigration, customer and the jet owner.

And incredibly, he was able to locate an empty leg flight for us, which saved us at least 1/3 the cost of a normal flight.

He patiently put up with my nervous energy and endless questions, including the days immediately before the flight when he told us he believed we would be the first actual international flight out of Tulum, as the commercial carriers had been delayed. While this was kind of cool, it was also nerve racking and seemed ripe for all kinds of unforseen issues.

As he had done throughout the process, he and his partner Skylar answered all of my questions and provided us with detailed updates such as when the plane departed to meet us, when it arrived, etc.

The advance work they had done with the crew and immigration was evident - it was the smoothest experience I have had at a government facility; everything was ready, in order and there was significant staff ready to assist and answer problems. Just a world class experience. the jet itself was fantastic - beautiful and well equipped - and the captain and his crew were friendly, attentive and extremely professional.

Moving is hard. An international move harder still. Doing both while trying to assure the safety and mental well being of the entire family is very stressful. Being the first to fly internationally out of a new airport? Sort of scary.

Yet it all went perfectly. I am extremely grateful and thankful for Caio, Skylar and my Bitlux experience. Thank you everyone.

I recently had the pleasure of flying with BitLux, and what an exceptional experience. From start to finish, BitLux demonstrated unmatched professionalism, attention to detail, and personalized service. Their luxurious aircraft, punctuality, and commitment to privacy were outstanding. I highly recommend BitLux for an unforgettable private jet charter. Thanks, Caio and all BitLux team, for an extraordinary journey!

Recently had the pleasure of working a trip with Chis! The amount of detail and work he put in to make sure his clients have a great trip is top notch. Rare to find this level of dedication to customer service I cant wait to work with Chris and Bitlux again very soon!

The entire team was professional, prompt and efficient. I would recommend giving them a shot at your business I'm confident you will be as impressed as we have been. I already recommended 3 of my clients to BitLux and they all told me they had a great experience. Thanks guys look I forward to doing business in the future. Keep up the good work.

This company does it right. Fast, efficient, and drive the value for what it costs. We had several last minute changes, the team did everything they could pretty quick and on the spot without problem.

Chris is wonderful! Very competent and he knows the business exceptionally well. You can't go wrong with him!

Highly recommend Bitlux to anyone needing a jet charter service. Chris was very attentive and answered the phone anytime I needed him.

Chris Gannon was great to work with and very responsive. Provided me what I needed the day I asked

Bitlux is my go-to! Chris is fantastic! Thank you for the champagne :)

Chris was amazing 🤩 and helpful ! I needed an answer and he took the time to help me. There should be more kind individuals like Chris !!! Highly recommend!

Punctual and reliable. A trusty partner for corporate travels.