Advance Auto Parts

Amazing service (testing charging system) on a dark, rainy night! Test produced a glowing bill of health, but these guys have earned my future business.

Stranded here because of a burnt out bearing on the way down the interstate. Staff helped us by letting us borrow tools and cool off indoors while we were working on a fix.

I came into town for Thanksgiving and my Dad of course needed to check my car to make sure I didn’t need anything tuned up before I left back home to Atlanta. We ended up needing a new headlight, windshield wiper fluid and something to remove battery corrosion as my battery was very close to shutting off 🫠 Chester the store manager was soooo helpful and knowledgeable that I’m actually sad that I won’t be able to come back to him for future car needs back home. He not only helped me understand how to address some of the long term issues I expressed to him. But he also helped us with some of the items needed to address the problems we came to his store for. There are many Advance Auto Parts in the area but make sure you come straight to this location if you need guidance and effortless kindness. Overall one of the best experiences I’ve had dealing with my car! 😊

The two young men helped us find the correct headlights and sold us a needed screwdriver because the loaner tools were a little lacking. Great experience

Always very helpful and knowledgeable.

I had a wonderful experience here at this location after having a terrible experience at the opelika location. I had something that was buy 2 for $10 and get a free item. It wasn't ringing up correctly and the guy at the Opelika store was no help. Tray (I believe was his name) took the ad and figured out that I needed to buy 4 items instead of just 2, which was such a simple fix. Tray asked me if I needed help as soon as I walked in. I needed windshield wipers and he found those and even offered to put them on for me. He rang me up and a few customers came in behind and he said can I ring these people up first and then I will install them for you? I said yes, that would be perfectly fine. He installed them quickly and he was just so nice and polite. Even apologized for the bad experience I had in Opelika.

I told my husband about him and he remembered Tray from when he had to get a replacement battery. He went above and beyond for my husband to find proof of purchase by calling the Pelham location which is where my husband bought the battery. He too had a great experience here. I wish Tray could be recognized and know that he is appreciated. :)

My minivans battery died so I went there to nut a new one. But one of the associates tested my battery and said that it was all good and would only need to recharge. So I end up buying nothing there. The whole process was quick and free of charge. Very honest and professional people!

This location and their crews are AWESOME! We moved here from Florida and started our mobile mechanic business. They go above and beyond! Their sense of great customer and humor are on point!!

Great experience, super quick and effective help, the employees are awesome! Roxanne was the best!!

To say this staff is incredible is an understatement. As a female, I dread taking my car to places I'm not familiar with. These guys made certain I got the best deal, and got my car fixed up for me! Advance Auto Parts has done a phenomenal job at employing a great staff.

Kimberly was sooooooo nice!!!! Mind you, I had just left the same store in another area and this man gone tell me he couldn’t check my car with his machine because it was drizzling!! Kim came out that door and got me right!!!! And taught me while doing it! New favorite store for sure!

Appreciate the customer service guys who are extremely busy. He provided excellent service, Jon Z. Replaced 3 customers batteries in less than an hour. Hope the battery works as well as the service.

Great place. Staff extremely helpful. Knowledgeable about the parts and how to install them. Would highly recommend this store. Been using it for years (12) and plan to continue doing so

Had what I wanted at a good price. Service was professional and prompt. Place was clean, neat, and organized. Doesn't get any better than that.

I have always used Advance Auto Parts for my old Ford Ranger if I don't have time to wait on Amazon to ship. They have what I need and they are very friendly and helpful. I think maybe the one on Opelika Rd has a little better service, but I've never had bad service to date.

Jacob is awesome!! He diagnosed what was wrong, sold me what I needed, and then came in at 0700 on his day off and swapped out the parts in the store parking lot. He went way above and beyond expectations.

Very helpful! I was looking for an obscure fuse and only needed one. The guy behind the counter had an open package and get me one for free! Great customer service 👍

Kimberly did an outstanding job getting me set up with a new battery for my car. She cleaned it up (corrosion was bad) showed me and explained what it does to the connections. Need help? Go see Kimberly!

Michael and Jon were both very courteous and helpful in spite of the fact that the store was probably within 10 minutes of closing time.
I would definitely go back.

Great customer service! I needed windshield wipers for my 4 hour trip back home, the young lady at the counter was fast, knowledgeable and put my wipers on for me