Harborstone Credit Union

Truly, enjoyed my experience speaking with Rachael and helping open accounts with cd and cred line she absolutely did not rush me nor talk to fast but helped me in detail on understanding what I was doing really appreciate the welcoming services

Couldn't open an account when I first went to see rose. She explained to me what I had to do to be able to open one. She was very professional. And now she's my banker. Really great place with amazing people in it.

Destiny was super kind and wonderful! She made opening my account a fantastic experience and was really thorough with all the details, which I wholeheartedly appreciate. 10/10 !!

Everybody was super friendly here. Free coffee, cookies, and candy! The interest rate for our auto loan was killer!

I went in because my car loan was through them. I spoke with Destiny about my car pre-approval options & she was extremely knowledgeable on the subject. She made me feel like I was not alone in the process. I appreciated the help & I highly recommend this CU!

Daniel was very helpful. He was kind and compassionate at a time of grief and confusion

Raquel made opening my account simple and quick. She is very friendly and has a great smile! I even got cookies woooooo

D. Eleazarraraz, Money Management Coach at Tacoma center St. branch was an expert at handling my requirements for close/open my account. I thank her very much for her help.

I'm always impressed how knowledgeable and friendly the tellers are. Every single one is so kind and helpful!

Center street location has always been my go to location what a wonderful crew you have always had there I got into a little bit of a pickle and they helped me climb right back out of it thank you guys so much!!!!!

One of the best financial decidsions I ever made was to take my account to Harborstone, Center Street branch. My quality of lie has improved as they have assisted me with making smart decisions as I try to rebuild my credit and secure my future retirement. I have all my accounts and home mortggae with them. Lindsey is an amazing person to work with. She is kind and compassionate. Thanks to all the staff of this branch for your excellent customer service.

I worked with Destiny. She proved to be knowledgeable, friendly, and professional.

Lindsay went out of her way to help me with my issue. So kind and caring.

The start to the fix took awhile but after talking to 3-4 agents the last was WONDERFUL! She talked to the techs and stayed on it until it was fixed and then to me followed up with a phone call. No one else did that.

I do want to point out that the agent I spoke with from the Bill Pay department was really not knowledgeable in her area. It felt like a waisted call and nothing came of it.

One more thing . . . bill pays should NOT be tied to a SS# as a single SS# can have multiple accounts.

I found the bank to be so satisfying and most helpful. In so many ways, they truly go beyond.
Thank you so very much Harborstone

Felix provided excellent customer service and resolved my issue within minutes.

Joel was awesome and very helpful. He's a very nice man.

They were very responsive and it was only a few minutes to get a new Debit card.

I would suggest you all ignore these terrible reviews below mine- this place is great! I have hated every bank I've worked with besides Harborstone, and at this particular branch all the employees are sooo sweet! I'm moving soon and will have to start going to a different branch and I'm gonna miss these guys!

They have friendly staff, today there were cookies for snacks, so tasty!