Chase Bank

I've only banked inside the branch twice now, but I've found the staff to be friendly and quite helpful.

Staff are friendly and helpful.

Really nice people.

So they charge you 12 dollar's for a maintenance fee if you have an account, and that's even if you don't have money in the account 🤬😤, so I got a 35 dollar late fee because I didn't pay the 12 dollar's and I didn't have money in the account, I would expect them to notify me because they can see there's no funds from the so called maintenance!!!! Well the older and taller lady with gray hair was very unprofessional and very disrespectful to the teller that was helping me, she spoke over her and treated her like she didn't exist. I feel sorry for the employees that have to deal with her every day. If you are nice to your employees then you can expect good work💯 so all in all everyone is nice accept that older and taller lady, gray hair, glasses, and probably never was told "ACT YOUR AGE". 🤷😜🤦⏳✈💯💯💯💯

They charge $12/mo to have a small checking account that I set up to fund a debit card. I wasn't using it so I withdrew all money and zeroed out the account. Then they emailed me that it was overdrawn due to the $12 fee. I called them and told them to close the account. They said i have to physically come into the branch to close it. I can't do that because I'm in a senior care facility 100 miles away , stuck in a wheelchair and cannot drive. And, BTW, they allowed me to sign up for this account without ever going into the branch. How absurd it THAT?

It's a miracle the manager is still somehow there

Thieves dont trust them