SEPHORA

Took my cousin here for her first complete set of makeup and brushes. Everyone in the store was so friendly and helpful, but Isabella stood out and helped the most by far! She has such an eye for color and was able to get my cousin color matched, as well as taught her how to use the different products. We left feeling like we were really taken care of and- most importantly, my cousin looks AMAZING! Isabella is very knowledgeable about different brands and skin types and was able to get my cousin set up with just the right tinted moisturizer, brow gel, blush, highlighter, mascara, lip tint and setting powder. It’s a perfect look with just the right natural but glowing finish for a young woman getting started with makeup. Thank you so much, Isabella! You’re such a great artist and teacher!

Greeted from the moment I walked in. Explained what I was looking for and Kerry Or Carry sorry don't know how to spell her name, was the best. After taking a snap shot of my skin she immediately directed me to exactly what I needed. Friendly staff excellent customer service! The best in my experience.

Got a gift card for my gf. Was definitely getting some weird looks, but staff was very friendly and suggested the tiny gift bag with a seal. It's the little details, right?! Well done, she loved it - even mentioned the little bag. Winnah!

Wife loves this place great service and return policy

I called ahead to put something on hold and they were very nice and helpful When I came to pick it up. Moved me along quickly so I got what I needed. Not super busy either which was a plus.

They must have done a complete 180 according to some reviews because everyone their was very friendly and willing to help me out. I was greeted as soon as I walked in, I was asked by a few employees if I needed help finding anything and they seem excited to teach me about products that could help my every day routine. I had a very pleasant experience with this Sephora today! Thank you!

Staff here is very nice! They have an esthetician who works there too that is very knowledgeable with skincare.

The employees where so nice and attentive to the customers.. great deals on perfumes and make up.. great selection on items.. spent way to much in that store..lol..

It was my first time being at Sephora since the pandemic. I normally would’ve just ordered online but I needed it quickly so I figured I’d do a BOPS and Pearlridge Sephora was the only one that had all my stuff in stock. I went down there today and it was so EASY and FAST. I normally don’t do reviews on places and stuff but they were really efficient and prepared, and the associate at the door was really friendly and helpful. Although they’re farther away from me, I might prefer their store more.

Gee was awesome! Her knowledge about every single bottle of cologne was on 🎯. So I bought 4 that day!

Associate's knowledge, professional courtesy was very sincere and positive...
I highly recommend everyone who appreciates these qualities to shop there.

We took our fourteen year old granddaughter in to Sephora on December 6th at the Pearlridge location. She’s a bit shy and I definitely didn’t know how to get her started with age appropriate foundation and natural products to make her feel good and confident about makeup applications. All of the specialists on the floor are knowledgeable and friendly. Shay immediately presented himself, listened to what we were looking into and guided us to the best recommendations. He also communicated directly with my granddaughter. He not only applied the makeup, he guided her through doing the some of it herself. He definitely made it fun. Thanks Sephora. You’re definitely a place we shop at whenever we’re in Honolulu.

Great product selection and of course I love the staff.
Store is organized and the staff is very attentive and helpful

I was happy that this Sephora store was a full store and not inside a mall store, like inside of Macy's. Service was great and I was able to find the blush and brow powder I was looking for. The wait at the register was very quick too.

The staff here is really nice and helpful. Good selection too!

Friendly staff members helped me to navigate through what seemed like thousands of products. Great selection of beauty products from luxury brands.

The workers here are always helpful and nice. I like how bright it is in here too, I feel the swatches are more accurate.

Very friendly and helpful staffs, besides loving their products.

Saturday before Christmas...no lines, friendly and helpful staff, great experience.

Great experience with staff and fast checkout.