Ulta Beauty

This is a review to shout out an employee, Erin, that went FAR ABOVE AND BEYOND! And a word of caution to other shoppers, to some degree. Today, as I was shopping, I set my phone above the shelf while I looked at some products. Um…don’t do that. Unfortunately, my phone fell between a crack on a display that was literally bolted together in such a way that a contractor would have needed to come to separate it. Erin, in a dress, got up on a makeup stool, and after a few different efforts, ended up attaching tape to a broomstick to retrieve and save the life of my phone (and me). Erin worked hard on engineering a way to solve an impossible-seeming problem, and I am so grateful. I believe it was Juliana who also provided kindness and moral support. Thank you, Erin! I wish there was more I could do for you, but the kindness and hard work and dedication you put out into the world is something I hope will be returned to you in so many good ways. You were my hero today!

I went in the store to pick up some perfumes. Kayla and Christina were just the most helpful as any one can be. Of course I asked 101 questions and they took their time to answer them, as I was buying something for my wife. Thank you guys very much!

This is the most hair-ible hair experience of my life! They ruined my hair- it used to beautiful golden and thriving but now it’s ugly and brown gray….I would never ever recommend this in a million years!! Please don’t ruin your hair by going here!!

Every time I come here, I always find it clean and every make up station is stocked! I have the ability to try things on my own and even ask for help when I need it. My go to store for beauty products.

Great service. Beverly was amazing!

This was my first visit to this store. I was greeted when I arrived. Then I asked a sales associate for help. She was friendly,kind, very knowledgeable and patiently worked to help me find the perfect foundation match. Thanks for helping me and making me feel comfortable and valued!!

Love this store. The staff is so welcoming. It's great to see a store that proudly supports the LGBTQ community in Apex. I will definitely support this location more regularly!

Friendly cashier at check out. She was so helpful and easy to work with. I didn’t get her name, it was around 11:45 today 9/28. Very nice and super knowledgeable

Jaime is my go-to person at the salon! She has done my hair twice and both times she did an awesome job! I left feeling very satisfied with how my hair looked! She did exactly what I asked for, gave me a quote for the services she would be doing before doing anything, and was enthusiastic about doing my hair! I completely recommend going to her if you need to freshen up your look!

Got my hair done by Jillian :) highly recommend her! Fun to talk to and does a great job

The girls working today on 1/28/21 around 10:30/11am provided me with the BEST customer service. I’ve shopped at ulta a ton of times but never had this good of a shopping experience. I had to write a review!

I was greeted right when I walked in the door and shortly after asked what was I shopping for - I didn’t catch her name but she had an answer for all of my questions, gave me great recommendations and shared some helpful makeup hacks. She was eager to help and not just doing it because she had to or bc it’s her job. Y’all I ended up buying $100 worth of products!!! When I got up to the register I had three separate returns todo but the Deonna the cashier was very helpful and even convinced me to get the store credit card. As many times as I’ve shopped at other Ulta’s in my area(Durham/ Raleigh) I’ve never been provided with the benefits of having a store card until today! I received 20% off my order and truly feel like I am going to love all my new products!

Thank y’all for helping me out and making my shopping experience great! I wish I lived closer to this area! There’s also so many great stores around this area! I wish I lived closer!

This is a great Ulta! It's very large and has a wonderful selection of the newest makeup released. The staff there is super knowledgeable and gives you the advice you need. The checkout staff is fast and also friendly.

I wish I had gotten the young woman's name behind the counter, I can NOT say enough good things about her!!!!
Patient, Friendly,and a GREAT overall experience. I'd go to Apex over Holly Springs any day now!

I had my haircut and colored by Jamie at the Apex Ulta. I have been going to her for almost two years. She is so very talented! I’m always so pleased with talent. She is a great listener and a talented hairdresser! I’m so lucky that I have found her!

I booked an appointment for a haircut with the Salon Manager, Taylor. I was apprehensive as I've never been to an Ulta Salon before. I showed Talyor pictures I liked and explained what I didn't like. She was so kind and patient with me. The end result was a beautiful cut and blow out. Prices are comparable to other salons. I will definitely see her again.

Was my first visit in the store. I really like the store because it has a large variety of fragrances and makeup. Since I can't get to the mall whenever I need to, I can always go to Ulta to get the makeup that I need. Very impressed!

Great place to shop everyone is very helpful

Gloria did an incredible job on my hair!! I just moved to town and unfortunately didn’t go to her first and received low lights and a pearl toner that turned my hair gray when I asked for my blonde highlights to basically be touched up. Anyway, Gloria and I chatted and we came up with a game plan, she gave me the price broken down before doing anything which was so nice-nothing hidden or unwanted treatments! My hair is bright and blonde and exactly what I wanted, she also fixed my super uneven layers. She is super sweet and so fun to chat with!!

I have not been into an Ulta in years but had something I needed from there. The girls were super sweet and spent time with me to get me what I needed plus some!!! Great shopping experience!

I recently decided to officially "retire" my ponytail. I was excited for a new look and decided to book an appointment with Abigail in the Ulta salon. She is a true professional! She took her time explaining different, stylish ways I could go short. And DID she deliver! I LOVE it! With my lazy, ponytail days gone--I feel a renewed sense of self. My confidence is elevated and...it is such a versatile style. I HIGHLY recommend the Ulta Salon as well as Abigail. Treat yourself!