Norris Towing & Recovery

I was driving from Atlanta to Richmond, KY, last Thursday afternoon when one of my tires suddenly began losing air. Luckily, I was near the Cleveland, TN, exit on I-75, so I pulled off and called AAA. In about 15 minutes, Joe from Norris Towing & Recovery arrived to save the day. He said my tire had picked up a large screw and I needed a patch, so he put on my spare and told me about a local tire shop that was still open (tire shops close early!). Then he offered to drive to NTB so I could follow him and find my way through Cleveland. Joe truly saved the day by working speedily and going way above and beyond to make sure a traveler was taken care of and soon back on her way. Thanks, Joe! You definitely made a stressful situation so much better!

Had an accident on the Saturday before the 4th everyone was mostly gone for the extended holiday weekend but called Norris tow and they were there in about 45 minutes. Easy company to work with. Would highly recommend

In today’s world, It is refreshing to encounter a young man that represents his family and business in such a great way.

After being dumped by Triple A, after 3 hours we called Norris Towing at 11:00 at night. Rodney said he could be there in about 45 minutes and 50 minutes later he rolled up.

Everything is always different with a BMW and he went about finding the tool in the trunk it took to tow my vehicle.

Within 15 minutes we were on our way. Again, it’s not just that he showed up, it was how well he handled himself, how knowledgeable and presentable he was for a young man.

I would HIGHLY recommend them.

The man who towed my car was so nice , I was scared because I have never blew a tire. His prices are more than fair and the service is beyond the best I have ever had! He was there fast and I knew we were in good hands. They do not make companies like this anymore. You would be crazy to use anyone else. I would use them again.

After a flat on the interstate, I needed someone to come out and change my tire for the spare. Norris was the only place that didn’t have multiple hours long wait so we went with them. The man who came out was super friendly and fast! I was able to make it to the tire shop thanks to his help. Especially since it was early morning and in the rain.

I tried multiple "24 hour" local towing companies before Rodney answered his phone on a Sunday afternoon. I'm so grateful he did. He took great care with my vehicle, was good natured about the location and charged a reasonable rate. Thank you!

Our motorhome was stuck in the mud at our campsite following a big rain. This company came out despite not being equipped for a 29,000 lb towing job and worked meticulously until they winched us out! Super friendly and professional. Very fair price!

Alternator went out and took idler pulley and serpentine belt. Husband got it all changed out but failed to unhook batteries and it arched which then blew the few boxes. They towed it Saturday afternoon and Monday morning when dealership opened up they got the part needed and we were back on the road. Thank you for all your help could not ask for more professional people .

Came out quick.
Very helpful nice young man.
Great price.
Took car in for repairs at their shop.
Recommended

Our RV blew a tire and we didn't have the right tools to remove it. They came out fast, got the job done and we were on the road in no time!!

Got an E-350 stuck $110 to get pulled out, people at the office were nice and so was the driver, got there quick and had me out in no time. Highly recommended 👌

Always a great place to get anything automotive repaired!

Gets good prices on parts and I will be happy to go back again

Quick to to respond and price cheaper than anyone else we called