Pep Boys

Justin’s service @ Pep Boys on Aviation/Artesia in Redondo Beach was excellent! I didn’t know what to expect and was so very pleased that Justin made it easy for me to purchase 4 new tires. Thank you Justin!! 🙏😊

We woke up Sunday morning to a flat tire! This tire had been repaired by Pep Boys about a month earlier. They were able to remove the nail and plug the hole, and didn't charge us a penny!
After church, we had AAA tow us to Pep Boys, and they pulled a strip of metal from the tire and fixed the tire again! Once again, Pep Boys did not charge us a cent!
I highly recommend this Redondo Beach store and gladly offer this review!

Justin and Alexis were so friendly helping me with my lights that were out and thorough to confirm it was all fixed before I left

I had a great experience at this Pep Boys. They helped by replacing two of my tires to keep me and my family safe in our minivan. Plus, they helped to keep the costs low. Thank you, Edwin and Carlos!

This is a review for Carlos Molina, Manager of Pep Boys on 1800 Artesia Blvd., Redondo Beach. Carlos is professional, accommodating and above all -- very ethical. He assisted me with a defective battery return that involved contacting 4 other locations to locate another battery and he picked it up from a distant location the next day plus followed up with a notication phone call. Superb customer service -- THEY SHOULD CLONE HIM!!!!!!

Edwin was outstanding.
He precisely conducted all reports in order to make sure my battery was great and I will be safely return home. He is a great and because of him definitely will return again.

Never been to a Pepboys before being from Canada, we don't have them but was pleasantly surprised when I stopped in in hopes of finding 1-2 things and found a bunch of stuff that I needed. Definitely worth the stop by for any mechanic, automotive enthusiasts or anyone needing some work done on their car ... will be visiting this location in the future for sure!!! Friendly & helpful staff were great as well!

I took my car in for a front end alignment and an oil change. They tested my front end and it was up to standard. They called and let me know that it wasnt necessary for awhile. Most places would do it anyway, regardless. I really appreciate their honesty and courtesy. I will be going back to them in the future

I had Alexis from the artesia location help me with my car appointment. He was friendly, and patiently explained the process and options that I had to repair my car. I highly recommend his help, and will surely go back to him when I need any car assistance in the future ⭐

This Pep Boys location was exceptional! I was in & out of there promptly. They took care of all my needs. The staff I dealt with were courteous & professional. They brought to my attention that I would receive an additional discount for using my Pep Boys charge account, if they hadn’t told me I would have never known about it, now that’s what I call service!

I went to Pep Boys without an appointment and thanks to Carlos and his crew I had a new set of tires and was out the door in about an hour. Great price and fantastic service! Thank you Carlos

Good service and price. Been many times. Never got the feeling that they were up-selling me.

Carlos has exceptional customer service skills and is truly a great reflection of your company. Not only is he efficient he's also extremely pleasant not to mention a very handsome guy!

Very professional and honest. I have had great experiences every time at this Pep Boys. They do it right!

Fast & efficient service. Heard squeaking in my brakes in the morning, took it in around 10 & my car was ready waiting for me by 2:30. The staff were efficient, transparent & personable.

An excellent experience! I have been going to this location for years and they have consistently done a solid job with brakes and tires at a reasonable price. This time I came in with my old van because the window mechanism broke and the window fell into the door frame. I was able to look at the window prior to taking it in and noticed a mess of wires, cables and rivets inside the door frame and decided this was way too involved for me to attempt. When I arrived Edwin checked me in and was super helpful and made sure to call me throughout the day to update me on how things were going. He gave me a quote and told me it was a little complicated because the window mechanism was attached to the door frame using rivets (not bolts) but assured me it would be done by the end of the day. I was definitely not expecting to get my vehicle back for a least another day assuming they had to order parts and it was already late Sunday afternoon. But not only were they able to fix the window in a few hours and get my vehicle back to me by the end of the day, they came in under their original estimate by 20%!! A very nice surprise. I can't say enough about how great Edwin made the entire experience, he was very professional and very easy to work with. He kept me posted on how the progress was going and took his time to explain why things were running a little behind schedule. Also, a huge thank you to the mechanic who was able to saw off the rivets and get all that hardware installed in an impossible tiny space! A great experience all around! I will definitely be coming back again!!

This place is truly a gem that offers great, efficient, and affordable service. I still haven't found a shop that offers such good value and convenience. The best part is they offer fast service for most walk-in occasions!

I had some problems with my TPMS system and Alexis the service advisor was able to help me find a solution that was half the cost of other quotes I got from adjacent shops for the same service! I walked in without an appointment, got the quote, and he finished the work himself in 20 minutes. He really took the headache out of this repair.

Drop-off was quick and easy, as was pick-up. Clear simple communication. A great experience.

Alexis was extremely helpful! I was able to call and come in as a walk in. They checked and fixed my car within a day. Alexis offered to do an additional test drive with me to make sure I felt comfortable!

$510 for front brake pads and rotors replaced on 2013 VW Tiguan. Booked appt day before, dropped off at 11am, done by 6pm.