Advance Auto Parts

I have a Jeep Wrangler with a main and auxiliary battery. I’m trying to get into the dealership for the auxiliary as it is hard to replace. I went into the store to ask about getting the main battery now, but mentioned that I had to wait 3 weeks for my dealership appointment on the auxiliary. James was really helpful and very honest and told me that he couldn’t in good conscience sell me the main battery this far out from getting a new auxiliary battery as the old auxiliary could harm the new main battery. I really appreciated his honesty and that’s why I’m giving 5 stars without even making a purchase!

I am the Scout Master of Troop 777 in Freeport Florida. Me and my scouts had a Car Wash last weekend at the Advance Auto in Freeport and I have never had help or service like this before! Chip Blankenship was Great! He sponsored us on the Buckets, Sponges, and Car Wash Soap that we needed to do a great job with our Car Wash! Even though the store was busy he took AWESOME CARE of me, my leaders and my scouts to make sure that we had everything. He kept checking on us to make sure everything was going great, and it was.

Thank you Chip Blankenship and staff for for everything and our scouts had a great Car Wash and raised a lot of money for our next Scouting Venture!

First class service. My brother in laws battery died. Took him there and got him taken care of in no time. Harvey tested battery and replaced it. Such a great experience. I love our local auto parts store. Will be back and recommend it to others in Freeport for whatever auto parts you need. They have diehard batteries—the best!

Seriously I usually go to one of the other stores because I come from somewhere where advance Auto parts really just don't cut it 🧐 I will say this is the best experience I've ever had an advance Auto parts it's a little far away but it's definitely better than the other ones I've ever been to. If you're at seaside this is your place 👍 they changed my battery I had a little bit of issues I had a little bit of issues they actually comped me the parts for the extra issues... Thank you very much Rex you nailed it 😀

Super nice and helpful people!

Came in with a corroded battery, the store manager Harvey was friendly and an expert car guy. Tried every angle to save me money and meticulously replaced the battery with more care than I would have received at my Lexus dealership. Can’t recommend enough!

My fiancé and I had a blown tire right down the street and thankfully they were open! We were able to drive to Advance Auto and Chip was super nice and gave us his tire iron and jack and helped us out. He talked to us the entire time and was very understanding. Chip had amazing customer service and we are incredibly thankful.

I’ve never been one to favor one auto store over another. That is, until coming here. From the first time coming, Harvey has gone out of his way to help me as thoroughly as he can. Walking me through the store, suggesting products, even allowing me in to use the oil dump station a few minutes before opening. He has truly gone above and beyond, and as long as he works here, I plan to be a patron. I truly hope someone high up reads this review and recognizes Harvey as an outstanding employee. Both he and Chip make my visits into an experience rather than just an exchange. I cannot recommend enough that people come here for their auto needs!

Great customer service! An associate spent several minutes with me discussing windshield wiper blades, even installing a couple until we found the best one for my vehicle. All in the sprinkling rain! I really appreciated him taking those extra steps with me.

When a dead battery threatened to upend plans for a trip, after getting a jump start, I drove over to Advance Auto to get a new one. Chip was awesome. He removed the corroded old battery, was meticulous about cleaning up the terminal leads and installing a new one. All done close to the time of the shop closing. Thanks Chip for stellar service!

Chip was absolutely amazing today. We ordered the part that we knew was bad, but it didn't fix the existing problem, only the original problem. Took it to Advance to get the computer hooked up to it...and with Chip's help and expertise, we were able to finally fix the problem. Great store associate...two thumbs up.

Terrific employees, very knowledgeable. It's no wonder the store is so busy. I called ahead made sure they had the piece I needed. Picked it up the guy told me how to install it and some tricks of the trade, everything went very smoothly. Thank you to advance Auto parts and your staff.

Very helpful and patient staff. They gave me honest and helpful recommendations and installed a new battery and windshield wiper blades for me. Overall great customer service.

Saturday my van would not turn over. We were able to jump it off and we headed to Advance Auto in Freeport for a diagnostic test. Harvey and Jose were working. They are both extremely friendly and knowledgeable. Harvey explained to us that our battery needed to be replaced. He helped us pick one out and changed it for us. He was great with my boys who were upset their beach day had been spoiled. We will definitely be back. Best employees.

There is this one older guy that works here and he is absolutely amazing and knows what he is talking about! I got out of my way for this auto store! Love love love it

I cannot thank Harvey enough for his kindness & help when my husband & I wound up with 2 dead car batteries on the same night right as they were closing. He went above & beyond to help us & we appreciate it so much!

Very knowledgeable and helpful staff; had what I needed in stock; decent prices; male / female restrooms and ample parking. I will be checking with them again first when I need my next car related part(s). Happy customer.

Visiting some friends from out of town and needed an engine light checked. The code wasn’t a surprise. Multiple cylinder misfire. I knew the car was overdue for spark plugs. They quickly found me the AC Delco plugs and sold me the thread locker and grease for the could boot.

I kindly asked if there was anyway I could change them in the parking lot and they were quick to offer me their tools. Got the job done and they were nice and not annoyed that I had their tools for an hour.

Special thanks to Ernie!

Keep doing what y’all are doing

Chip and Jessica really helped me out in a touch spot tonight. My car would not start this morning, only to find out from AAA that my battery had essentially completely died. Chip and Jessica at the Freeport Advance Auto Parts not only helped me find the right battery at my budget but also installed and lubricated everything to prevent it from corroding, as previous one had done as well. Will definitely go out of my way to visit this location again.

A special thanks to Andrew for helping with my battery/alternator issue. I was on vacation, so it was great to get some helpful auto advice from a local professional who knows his stuff. Thanks!