T-Mobile

I went in today to get a phone and was welcomed very nicely by the staff ( chyle, Vicky, and Jenn ) and they were awesome and helped me get a great deal

They went above and beyond to help me with returning a device. They called head company and got the job done very professional

I always go to the T-mobile store on University. Brandis is the best. She always helps me with every question and concern I have. She's very knowledgeable and knows her stuff. Amazing smile and personality and I always leave with what I need.

Went to this store a couple days ago and they have improved greatly from the last time I had visited! My previous visit it seemed like no one knew what they where doing and was moving way to slow for such a simple task. But now it seems they've hired competent employees.

I started in Pekin on Court and they are the rudest, most obnoxious group of customer service people I have ever worked with. I went back to find answers to a technical question and I immediately left when the manager Jeremy did what he does best and proclaimed a lecture on his brilliance.

I went to the corporate center in Metro Center and I was blessed to get Dan who has been with T-Mobile for 10 years and you can tell as soon as he starts talking. You can understand his explanation and we were done in no time.

I highly recommend going to this location if you are serious about joining T-Mobile and want to understand what you need to do to get it all to work.

Do not go to the East Peoria corporate location.

I had another great experience at Sprint yesterday, Upgraded to Galaxy S8+ and all went extremely well. Kelly, the sales person knew all of the offers, answered every question I had and waited 30 minutes past closing time to complete the transfer from my old phone. I would recommend this store to all! Always friendly and willing to help.

Haley is the girl to go to for setting up phone plans and knowing all the answers to your questions! She was so helpful and nice, it really made what i thought would be a difficult move to tmobile a postive experience. First time doing this and it felt so easy with her! Especially since customer service from the carriers were spinning me in circles on what to do. So again, thank you haley, you really put an ease to my confusion!

I can’t say that I particularly am satisfied with Sprint but I am strongly satisfied with the customer service I received from Megan at the Metro Center location. I went in and my phone would not back up and she kept it to see if it would do it overnight and she also took time to transfer my 3,000 photos which took forever on such a busy day where she was the only staff memeber! She showed so much patience and great customer service even while her co worker who kept coming out the back kept rushing her to speed up the slow process and wanted her to cancel it. Rude right!! Yet she did all she could to help me and that’s great customer service!! You deserve these 5 stars Megan!!

Was in on Saturday to add a new phone to my plan. Was aided by Meagan, who did an exceptional job, and made my visit a pleasure. Great network, great service, and very good value ($25/mo to add another phone).

Thanks!!

I have been unable to pair my iphone with my i watch for weeks. Stopped in here and with help from Brandis I walked out with them paired.

This Sprint store is by far the best in Peoria the staff is friendly and great with customers much nicer than the one on sterling ...not to mention they are willing to do anything to help a customer. Great customer service skills.

I've always had a pleasant experience at this location. Many times I end up leaving with much more than probably planned and playing less than I originally planned. My go to Sprint store

Had a great experience with Dylan. He goes the extra mile for his customers to get them the best deal. Thanks Dylan!

Went to the sprint store to add a phone for my daughter. They really listened to our needs and helped us find the cheapest and best plan for us.

I love T-Mobile. The customer service, the phones, everything is highly rated

Great staff very friendly and helpful

Staff is very friendly. The store associate was very helpful and very eager to have my business.

Always a friendly helpful place.

Good customer service

Very helpful