Big Iron Equipment

Picked up a Kubota v3800 from this company. The price was fair and my skidsteer is back in business A+

Do NOT waste your time or money here. Horrible experience. Have all the texts and emails to prove it. We order an engine, confirmed the item number then wired the money for the engine and shipping. We were told it was scheduled to ship that Friday. It never did, it was weeks before it was finally shipped. The guy we were working with said he would get us a tracking number as soon as he got one. We still have not received that tracking number, but the motor showed up. Not the same item number, right motor, but this one was out of a front wheel drive tractor and the one we ordered was out of a skid steer. So many different parts. We asked the guy we had been dealing with about it and he was very short and rude. Saying well it the same motor just not the same item. And if we didn't like to send it back. After we blatantly asked can u just send us the one we ordered. He said he would talk to his manager. Haven't heard a word since. Got a hold of another employee from there and he explained they sell motors world wide. And that they just have one picture up online but it doesn't mean that we will get that one. Despite the fact they confirmed the item number. He said to send a picture of the motor we ordered and the one we got and he would take it to his manager and they would either send us the parts we needed to make it right or send us the motor we needed (if they had it)and take the other back. This was over a week ago. Haven't heard a word and nobody replys back. Horrible place to deal with. 0/5

Update- this is the same address and phone number as the invoice of the Big Iron we bought from.

I was ripped off for $6000 from this company. They gave me a 30 day warranty that they will not honor. They k ew I was not a mechanic and relied on them to give me the correct engine and they gave me the totally wrong engine. Now I’m stuck with a $6000 engine and am loosing money every day due to it being the engine for my stump grinder. The manager will not even communicate with me I have to deal with mechanics that don’t care what happens.