Express Kitchens: Kitchen Cabinet Maker

I love my new countertop. This was an easy process. Techs arrived for each stage within promised window. I would recommend to anyone looking to replace outdated counters

Today I had Bill come to my home to review the work that has been done so far and install two doors. I was very pleased with his professionalism and workmanship. I am confident that he will get the job done!

Express Kitchen were great easy to work with. On time great job

Love our new kitchen!! From start to finish we had very good experience

Very pleased with the new kitchen the installer was excellent

Bathroom vanities

I decided to redo my kitchen and walked in the showroom of “Exspress Kitchen “ in Stamford Ct. on Hope Street. On June of 2018
I met Debbie. Very nice friendly person. Made Me feel like a friend of Hers.I had an ideal what my kit. going to look like . Measuring the room drawing pict. Of my “design” very soon relized that what I have in my mind and what they have is two different thing,
Very first Quote was full of mistakes .Debbie corrected them and at the same time ordered 2 items from My design. The Utility cabinets(6 pieces) and the Cabinets for the Island (5) pieces. I also give them $5000.00
Down payments these cabinets are called “ Echelon” it’s a cream color cab. made by a different company.
After Debbie corrected all the mistakes The price was changing too all together 3 times 3 different Quotes
That’s when I realized this Lady not sure the pricing and the design is not going as it should be.
Next time I went there I talked to a guy name Mike Greerer . Another so called designer at “exspress Kitchen” showroom.
The price never changed but the designe did.The cab.From 36” to 30” less of it also.Mike was also so nice giving me all together Over $2000.00 “credits”
The only problem is that this amount was only on paper.It never changed the charges. The amount I had to pay was the same As Debbies 2nd. Quote. Mike used that Quote all alone. Dated July 1 2018 Mike made that an “Invoice”
I start to complain about how come what I ask for you cannot get for me. He would promis me the moons deliver what He want’s you to get. He ‘s such a good talker every time I go in to see Him about something
He would convance Me that Black is White. Had explanation for everything.
He and another guy was in my house to do a measurement of my kit. Yet not until I realized that the Island has to be smaller to fit in my kit.
Well Mike said they cannot do any changes to the Island b/c it was already ordered by Debbie.
I do not ever said go ahead “ order something.”
Mike start to raising his voice with Me had to tell him numerous time do not do that.
6 mo. Later in December We are not done with my design and the charges.
I ‘m getting sick and tired to go 2-3 times a week to change something b/c either do not fit the item or some other issues like the charges/credit issues.
The gentlemen became a very tall guy with a loud mouth.
Few weeks after We did the ordering Mr. Daniel N. the manager called Me saying”Mrs.Kovacs I got good news for you We realized We over charged you . Sending you a check for over $200.00 “‘
I sent him an e-mail to him telling him a detail how the numbers are wrong and over charged a much more amount.
First He was “out” do to sickness . Second time I called He was on vacation. The check he promised never made it to me.
I received some cab.on December 21 . 2018
Missing items ,damaged items,etc.
After sending e-mails to Mike also Daniel about these, answer “You signed the papers when they delivered to u. “ Every piece is in a very heavy boxes also on each other had no chance to open them to check what is in the boxes before I sign. Also the delivery guy said I’ll receive the signed papers in an e-mail .
Some of those papers I did not sign. Signature said “customer” not my name.
The pieces what missing (except 3 x12” cabinet under the island ) is the very same pieces what Debbie ordered in June.
One of these 3 pieces should have an open shelf not a door on it.
Very disappointed say the least.
Sorry I ever put my feet into this place.’
My recomendation is STAY AWAY from this place. Save yourself a headache and a nightmare.
Etelka Kovacs home owner.