Northern Tool + Equipment

Thank you Scott for helping us with our power washer and compactor. Got us back up and running. Best service by far...went beyond and above...thanks again...we will be bringing the rest of our tools...

Customer service is great! Great store. Great prices.

I had a very good Experience, Angelica assisted me very nice and professional. Her and another associate helped me choose the right tool. I value this type of treatment, also the cashier was very nice. Overall great experience!

If you RACE there, you may still find a good selection on certain Carolina Boots on Sale for 50% off!!! I was totally thrilled.

I visited the Bedford Northern Tool recently and was very impressed from the time I entered the building. The store was very clean and well stocked and perfectly arranged. I was just going to run in to find a power washer but wasn't sure what I exactly needed. As soon as I entered the store one of the salesmen came right up, introduced himself and asked how he could help me. His name was David and he stayed with me and explained the power washers he thought I might be interested in. His help was greatly appreciated because when I got home and got started it was everything he said it would be. I was going to go for a less expensive one but happy I didn't because I definitely needed the power of this one. I highly recommend this store and definitely ask for David if he is there. He is a great asset to this store.

Awesome hardware store with great service, decent prices, and good selection. It felt like going to the hardware store with my dad in the 1970s. ❤

It's my first time to order from Northern Tool. I always assumed their prices were too high to bother. That is not the case. I just bought the exact tool I need for less than I would have paid at the junk stores. I'm a new "regular" customer!!

Easy process, great place to shop.

My first experience at Northern Tool was today during the winter storm here in north Texas to buy a generator. The way the store manager handled the 100+ people in line for hours was amazing. This store manager along with his team is top notch. The entire experience was a breath of fresh air. I can’t comment on quality of generator but as far as quality of people, it doesn’t get any better. Texas at its finest here

Setup my order online and called the store before placing it to ensure they had the products. Places the order and immediately received confirmation and then a short time later another email saying it was ready for pickup. Simple easy and accurate.

Customer service was off the charts and incomparable to similar stores! I visited the Bedford store in search of a pressure washer I wanted to buy for my husband. I had no clue on what I was needing or looking for. An employee named David greeted me shortly after entering the store and led me to where the pressure washers were. He asked what I thought my husband's applications for the unit might be and thoroughly explained the differences in features and prices. After making a decision on one, he explained what accessories would be needed and also offered an extended warranty which I thought was a good idea for the long term. He made the whole shopping experience enjoyable and painless. I will always return to this store for my future needs and I'll be asking for David when I do.

This particular store is great but NT ship to store system is absolutely horrendous. In my case everything takes way to long to make it to the store despite NT having a huge warehouse several miles down the highway.

I called looking for a generator and spoke to David. They didn’t have the one I wanted. He was with a customer but said that he’d call me back and check with the warehouse. He did check with the warehouse and called me back to inform me about the product availability. He said that he’d call back if his store gets it in stock. He was friendly, didn’t rush me off the phone and thanked me for shopping with them. He’s a great ambassador for Northern Tool & Equipment! If anyone goes into the Bedford store, ask for David and he’ll take care of you.

We had a very good experience in the store. The associate, Janna Egleston, was very helpful. She was knowledgeable, friendly and quick to assist us. The store is clean and easy to navigate. Highly recommend store and they definitely have a professional staff!

Brian and Armando are cool as hell they go above and beyond to make sure you're good!!!! You can go in having a bad day and after their customer service and energy you're going to leave feeling a lot better than you did coming in thanks guys they got our generator on point and quick!!!!!

Great store.
Could use a 1 to 2 more sales staff on the floor for a weekend. Hard to get a little help.
Great products and selection on items.however. if you know what you need no problem.

Great customer service and management. Staff was very friendly and helpful. The store was nice and clean which made it easy for me to navigate around it and find the tools that I needed. They also have great prices and deals!

This place is kinda like Tractor Supply but with a wider selection. They have a good array of standard (and more obscure) hand tools, tool bags, pressure washers and almost anything you could need whether you're living urban, suburban or rural. The staff was extremely helpful, very knowledgeable, friendly and easy to find.

So far i have had a excellent shopping experience with Northern Tool even when i ordered a garage heater that i ordered and was defective the resolution department handled it quickly and i returned to my local store and had a refund within 24hours great place to shop online and at the stores. 👍👍👍

Love the store! The employees there have always assisted me when need be but have never been pushy. The store is clean and organized. It is well stocked.