Michel Tires Plus

I made an appointment online the day of service. I was greeted promptly and I explained what I wanted done which was an alignment . I also requested for them to investigate wheel noise.
They had my car on a rack an inspected with in 20 minute of my appointment time. The alignment and noise was fixed and the before and after difference from the alignment was explained in a visual printout by Joey. I have AGAIN been 100% satisfied with the Taylorsville rd location!

Friendly employees, fast service! Zach listened to all of my needs and offered extra needs to make sure my vehicle was safe to drive and well maintained. He kept me updated the whole time. Tom worked on my vehicle and made sure everything was fixed that I wanted done and told Zach the extra needs that I needed to get done soon to keep vehicle maintained fully. He was very careful and fast fixing my vehicle. I appreciate them all so much!

Excellent service!! The staff is very knowledgeable and friendly. I thought I needed rotor and brakes for my van. After the technician inspected my van he informed me that the rotors were still good and could be turned. Very honest,since I had told them I would need rotors I would not have questioned paying for them. I would definitely recommend and will now be a loyal customer.

I had a really great experience at this store. I’m not very knowledgeable on cars, but Joey and his staff were very honest and got me a great price on my brakes. I fully recommend this location, I guarantee you’ll be happy with your service here!

This automotive repair/tire shop was highly recommended by a close friend (she has been going there for over 20 years and won’t go anywhere else for work on her vehicle) and I can really see why : the entire staff (Zach Ehrler, Noah, Brian, Steve & Anthony) were extremely pleasant, personable, polite, knowledgeable and professional at all times and took very good care of my car (explained everything very clearly and always made sure that I knew what was going on at all times!). An overall great automotive experience!!

I have been going to this store for 2 years for tires. Batteries, brakes tires and some major work recently. The staff are professional and courteous. Everything explained and price . I have no reason to take my vehicle anywhere else! These guys explain what needs to be done and what I can wait on if I choose! Great people and great work!!! Thanks

Took in my f350 diesel service truck in for a full brake job, starter motor and two shocks replaced. Zack at the front desk was very professional and took the time to explain everything the truck needed. Service was done within the day. Thank you michel tire!!

Always go to Michael Tires in J Town for a service on my car. They are so responsible and get you " in and out " in remarkable time. Very honest people, have gone there for years.

So the review by Jay Wheatley is completely incorrect and full of half-truths. Mr Wheatley came to our location in November after he had put new pads and rotors on the front of his car. He admitted to us that he suspected the person who put his brakes on may have done something wrong and wanted us to check. When we checked, we found that his front brake hardware had broken and was scraping a ring onto the rotor. We advised him that we could replace the hardware and turn the ring out of the rotor. He agreed. The total price was 219 and some change. He called a few days later and advised us that he was hearing a different noise. he came back in and we advised him that his rear rotors Were making noise as well, which was not his original concern and recommended replacement. We also advised him that his front brake pads were semi-metallic and his car recommended ceramic to avoid brake dust and noise. He states he would change out the rear brakes. After missing 8 consecutive appointments over a 3 month span for the same noise, he finally came back in to which we told him his front brakes were still making noise due to semi-metallic brakes and that now the brake rotors were warped. We recommended he warranty out the front brakes to address his issue. He proceeded to get very upset in which we offered to refund his original 219 for the inconvenience. He demanded we refund him for his brakes that he had bought from a parts house, which we refused.i am unsure of where the racial slurs part of his review came from as all of our calls are recorded and multiple people heard his argument. That part is completely false.
Regardless of the differences, I wish Mr Wheatley good luck in any future endeavors.

I needed (2) Trailer Tires replaced in a hurry on my work Trailer, due to a flat and bad spare. Not only did they have the tires in stock at a great price, but they slid me into their busy schedule and had me back on the road in about an hour!

The people at Tires Plus are always in a "help" mode willing to help you with any of your concerns. If it is car related, they will give suggestions and take the time to resolve the issue.

We have not had any customers named Kim G, Rodney Mcguffin or Bill Nye. Google is looking into all reviews that have stemmed from Jay Wheatley. These are all fake reviews.

I’ve always had the best experience here! The guys are all so helpful and very kind. The cost is always reasonable and the service is top tier!

I went in thinking I needed everything replaced on my breaks and they ended up saving me money and the went above and beyond by asking if I wanted them to flush the coolant because it was low and so I did it and they were fast about all that they did

Everything was explained. Needed tires and a gash in one. Replaced, oil change. All done, so all i will need to worry about is basic routine. [Tire rotation, oil chang]

Super friendly staff, tech explained everything before hand. Got me in and out within an hour.

Have'nt failed me yet, been with them many years, great guys

Zach and Noah are top notch! Their attention and customer service are great. It's was Sunday morning on Memorial Day weekend and these guys are happy to be working and kept me informed of everything that was going on. I'll be back for sure!

Best customer service and well trained mechanics'. Josh and the team are well organized, knowledgeable and helpful in all... The best experience I've ever had in this industry, when needing professional auto care. Highly recommended, vehicles rotating in and out, with no customer complaints. A satisfied customer I am. Thanks!

I have been buying tires from this location for over 10 years. I trust the staff to be friendly and helpful to customers